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"Customer Service and friendliness"

"We had a nice stay at the Diplomat. Right on the seafront. Didn't get a sea view room but we could still see the sea from our balcony. Nice clean room with complementary slippers and bath robes (bath robes are not for keeps though). Friendly staff. Plenty of options at the included breakfast buffet. There's a bus stop about 30 seconds walk outside and the buses are frequent and easy to use. Just jump on and pay a fixed fee which gives you about two hours of travel. Can't be used for a return journey though, you have to pay again to come back but it's only 2 euros so cheap as chips. Lots of restaurants in walking distance. Also has a spa, a gym and there's a pool and sun terrace on the roof which was deserted both times we went up there so we had it to ourselves. Has everything you want really. Recommend."

"Excellent property, welcoming staff "

"The hotel was nice but would benefit with a valet parking since the streets are so so tight and the parking is even more tight "

"Staff were wonderful. Breakfast and evening buffets plentiful and with great variety. Nothing was too much trouble. "

"The Windsor Hotel getting better and better It is my favorite hotel. The service is excellent. The manager, Mr. Trevor, is very professional, kind, and friendly. He always welcomes me. Also, the receptionist day time top man Ganti, is very polite and provides high-quality service and night time Vikhan professional work and kind too. I always feel comfortable and safe during my stay I can't wait to go back again and again.👍"

"We have stayed in the hotel 4 times now as we have family living close by. The welcome is always good and the hotel has never disappointed. There are great restaurants opposite and a friendly local pub. "