Find all hotels by Independent in Shorter, AL from SAR 189

"The main issue we had here was with the booking service we used for this reservation. The facility has been recently remodeled and it looks great! The breakfast was advertised as a continental breakfast. To me that says donuts and coffee. But what they had was a hot breakfast with fried eggs, sausage, biscuits and sausage gravy with a wonderful flavor! We were traveling with a pet. The booking website said this property's policy was that you could have up to 2 dogs or 2 cats. It would be an additional $15 pet pet as long as they were less than 40 lbs. At check-in, I was informed that each pet would cost an additional $20 per night and the document I signed said it was for dogs only! So anyone traveling with cards should be aware of this! These are the kinds of things we spend a lot of time researching so we don't have to run into these kinds off issues after driving 650 miles! So whether this problem lies with the booking service or the property owners. But it's something I think needs to be squared up if for no other reason than customer service. This is something that could cause real issues for travellers! Putting the whole pet issue aside, I would definitely not hesitate to stay here again! The property was clean. It was easily accessable to I-85. And I believe it was fairly priced."

"I truly enjoyed my stay here at the Microtel near chantilly parkway in Montgomery, AL. The customer service was well beyond professional. "

"The front desk staff was excellent. She was incredibly friendly and efficient. She made the experience. The only thing was that the tub would not drain well at all and the conditioner would shoot out the side. "

"The property is undergoing renovation which I knew when we booked it. Outside in the parking lot was alot of old furniture and construction debris; however,inside totally changed the outside image. The staff were great and our room was warm comfy and cozy. Breakfast was excellent especially the omlette. We will mark this on our stay map for future travels. Thank you."

"Comfortable, clean room. Great bathroom, delicious food at their restaurant. I would stay here again."

"I like that if you have a problem in your room, that they get right on it to take care of the problem."

"Good downtown location"

"The front entrance was clean and appears to be well-maintained."

"The rooms are spacious and clean."