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"Streamlined, impeccably clean, professional and happy staff. Wonderful stay!"

"Very modern and the restaurant food is excellent. Nice staff and rooms comfortable."

"Friendly staff. Classy Hotel"

"So great it made me book, three more days with them when I had planned on trying other hotels during my stay. Just so completely adoring. Great food, excellent service very attentive one thing being a disabled person luggage to my room could have helped out tons. My only straw to draw unon them. Really, adore the establishment."

"Hotels service was good. The area is very and it was walking dictance from the firework show along the waters. Enjoyed my stay. Staff was friendly. "

"Everyone was extremely nice and helpful. The place itself was really clean. I would definitely stay there again"

"Amazing property, friendly staff, would stay here again."

"Great place, convenient"

"I arrived at 7am on New Year's Eve and with a 3pm check-in had planned to drop my luggage, have breakfast and explore. However, Miriam and Savid were most helpful and got me into my room immediately. I had read a comment about the "inconvenience" of the bar/reception, but I had no issue with it on checking in or out. The "cozy" room was lovely and lived up to its presentation on the website. I had read a review about the "stage" bed--basically a futon on a raise platform-- being difficult to manage for a couple in their 50s, I'm 64 and, again, had no problem. I would rethink this room option if you have mobility issues. The location is ideal. you are in the heart of the Zeil shopping district--a little to bougie for my wallet but the Galleria is also close. You are a stone's throw from the Opera and there are restaurants of all calibers nearby. With the help of Filip at the bar, and a old-school paper map, I walked to the Goethe House, Rommerplatz, and across the Eiserner Steg to the Spadel Museum. On checking out Carlos helped me with a room charge issue and assured me that it would be refunded. Ruby Louise is a great way to experience Frankfurt! It is hip [but not cliche] the location couldn't be better, but it is largely due to the staff mentioned above that my stay was exceptional. I currently live in Kazakhstan and Frankfurt is my gateway to parts beyond, in the future rather than a layover I will opt for a stayover and I wouldn't stay anywhere else. "