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"Friendly staff"

"Very pleasant staff."

"Very clean great location staff very helpful and friendly "

"Good"

"The staffs here are friendly & helpful, especially when I need help going certain places and restaurants. The only imperfection is the shower part. The water splashed on the floor because the glass only covered halfway. But overall, I highly recommended this hotel! "

"Great stay when in Bordeaux. Staff was friendly, room was clean and it is about a 30 minute walk from the city centre."

"Great hotel, rooms clean and bed fantastic!!"

"The staff was very nice!"

"Totally exceeded our expectations, a fabulous family hotel, we are already planning to stay a little longer next time so that we can hang out here and explore Bordeaux before moving on. The only reason it wasn’t five stars across-the-board was because one of the kids beds had three slats missing, which we didn’t find out until the morning when the mattress had disappeared into the bed! we were too much of a rush to report it though, I’m sure they would’ve dealt with it very well, service was excellent with everything else! "