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"Loved this hotel. Especially Allan,Alesia,and Katherine Everyone was great!! Janis and Tim Graber "

"Everything is perfect. Very new hotel. Very clean room. Gym to exercise. Location is very convenient. Breakfast is way beyond expectation. The only thing is their laundry room hour is from 8am to 10pm. It typically take 2 hours for a washer and dryer cycle. When I go at 10:10 pm to get the clothes out from the dryer, the laundry room is already locked. I feel they can easily extend the hours for the laundry room to make it more convenient for the guests. Or maybe don't locked the room if there is still things running."

"My family and I had an amazing stay at Suitedreams! The area is great, suites were spacious and clean and the staff was amazing. Will definitely be staying again when we return to Rome. "

"This is an excellent place to stay. There are always staff at the front desk who are courteous and informative. All receptionists we interacted with spoke English. The rooms are plenty comfortable and clean. The stairs and small elevators are a small challenge for accessibility, but only a few stairs are required to climb to get to the accomodations. This seems to be due to the original architecture, which is beautiful. There are plenty of dining options around the hotel, as well as the park, laundry services, and shopping. We stayed there for a week between December and January, and were very happy with the accomodations."

"Very friendly and helpful staff."

"Great"

"Amazing hotel with amazing staff - very friendly and attentive - breakfast is world class and the dinning experience from ambiance to quality of food was top class. location close to almost all attraction in Rome central. "

"The Best Western Universo Rome was helpful from the moment we arrived, during our stay and upon departure. We would highly recommend this hotel to all coming to Rome. The staff was friendly and made for a pleasant stay. Thank you to all at the Best Western Universo and hope to see you again!"

"Everything about the property was good including the staff who are quite helpful. The only item that could be substantially improved is the water pressure on the 5th floor suites. We had two rooms on that floor but the water pressure was so low that the Bidets were completely usable. "