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"Great location for a shopping trip to either Lakeside or Bluewater (or go to both like we did!) as it is in the middle of both. We were unexpectedly upgraded on arrival which was a lovely surprise. Staff were really helpful and friendly. The hotel was beautifully decorated for Christmas. Beds were very comfortable and rooms were nice and spacious. Nice big shower and everything was clean. Enjoyed the breakfast, lots to choose from. Would definitely return. "

" Very good stay ,staff were very good especially the personnel working breakfast , one minor point is the entrance to the hotel could do with a clean every morning."

"A warm welcome on arrival by friendly staff. Easy check-in. Comfortable rooms. A nice range of hot and cold breakfast options including vegetarian options on request. Breakfast area was kept replenished and seating area kept clear and clean. Quick no hassel check out."

"Nice little hotel, was very pretty as it was the run up to christmas. Nothing too fish but did what it says on the tin, good value for money and the food is nice too"

"nice warm room"

"The Englishing breakfast was excellent. "

"I was checking in with my dog Rusty. Expecting problems checking in, I was greeted by the receptionist, Odura, (forgive my ignorance at the spelling of her name)! She welcomed with a big friendly smile, she took care of check in in minutes. One of the quickest check in’s ever. Odura is a credit to the Park Inn hotel in Southend."

"Location is convenient and the property is beautiful "

"A very nice place to stay and nice Xmas party night."