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"It’s always great the parking sucks but it is what it is ! "

"Room was extremely clean and staff were very friendly! Highly recommend!! "

"very friendly staff"

"Great place to stay near the airport."

"It was great and the customer service was amazing, they don’t have a refrigerator or microwave "

"I come to the Murano often and enjoy it every time"

"Nice facilty and friendly staff. Highly recommend. "

"Hotel staff was great at check in. The hotel bar/restaurant was super convenient. The hotel is close to the airport with shuttle service. Overall, would recommend and will stay here again."

"First time staying at the Emerald Queen of Tacoma and I was very impressed. The phone desk staff when I had questions about the reservations were wonderful and I was able to get an early check-in. When I arrived the front desk staff were helpful and friendly The room was on the eighth floor facing the highway and I was worried about the noise but I used some white noise on my phone and slept wonderfully. I ate at the Puyalapub and had fish and chips that was delicious. The waitress was attentive and very nice. I was a bit concerned about having to walk through the smoking casino to get to the non-smoking part but after an evening of gaming, I was surprised when I got back to my room that my clothes did not smell like smoke. The non-smoking side was just wonderful. As for the games, I had lots of fun and came home with cash in my pocket very little, but some cash in my pocket. I would definitely stay there again, "