Find all hotels by Independent in Puerto Montt from SAR 265

"The carpets in the hallways had multiple stains, the carpet in the room could use a good cleaning or removal. The shower walls needed attention, grout and seals were showing signs of deteriation. Our window over looking the ocean side, one of the windows had gone milky. The staff were great! The dining on the 10th floor was amazing, both the view and the food."

"Good excursion from hotel."

"Amazing "

"Beautiful views of the bay. Basic rooms and in the middle of town."

"It needs to be refreshed/updated. inside and out. Very clean rooms and bathrooms. Water pressure was excepsional"

"I really appreciated the staff, they were attentive and pleasant a real joy to deal with them. They went the extra mile in the service they provided. The breakfast was delicious and complete. The bed very comfortable. The shower hot with good water pressure. Internet very fast. Also the hotel provides all the facilities for the guests to prepare their own food. I highly recommend it"

"We stayed two nights and had a wonderful experience. The room was nice and comfortable and the view from our second floor room was breathtaking. We also really enjoyed and appreciated the breakfasts! The staff was friendly and accomodating. We arrived after dark tired from a long day of traveling and were greeted warmly. When we conveyed that we'd had no dinner the receptionist shared her dinner with us. That kind and generous gesture was certainly unexpected and absolutely delightful! One thing to note is that communicating your arrival via phone or WhatsApp is helpful. We found it a bit tricky to initially get into the compound because there is a closed gate that you only can operate yourself after checking in. The good news is that the phone number to reception is posted outside the gate and staff is responsive when called. After making that initial contact we were connected via WhatsApp and that made communication so easy. This became especially helpful when we needed information about local medical services we were given a referral and offers of assistance if needed. The personal concern and homey atmosphere were comforting. Our expections were exceeded! "

"Some aspects of the hotel are in disrepair (ie. door handles, one of the numbers for my room number was missing). The only real complaint I had, which I shared at reception and they received the feedback well, was that I placed the do not disturb sign on my door before leaving for an activity during the day; I had all my belongings spread over the room and I did not have the energy or time to put them away. While I was gone, the cleaning staff entered the room to clean. Nothing was missing, but it did feel like a boundary was not respected. Otherwise, the room was very comfortable. The breakfast buffet was delicious and had many options. And the staff I interacted with was quite friendly. I had a rental car and their private parking lot was safe. "

"the Hotel is located near the shore and city center, staff is super friendly"