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"Stayed multiple times and always had a good experience. Twice they let me check in at 11am with no charge. Staff is great and I'm always satisfied."

"Service was excellent. "

"I frequently stay here, and enjoy it every time."

"Staff was amazing. They're the redeeming factor of the place. Rooms were nice but not well-kept. Needa more cleaning and update. Even just the squeaky heavy doors can do some oiling. "

"Everyone are very hospitable and gave me a good customer service from beginning to the end. "

"Im new in BGC. I dint often come to Metro Manila. I always take a straight flight to Iloilo City. But twice already, i like the hotel, the staff n the location"

"Staff was good and polite "

"Customer service especially in the food are. (Breakfast morning). Cleanliness although there are days that there was no service room attendant. I didn’t like there’s one day, I had been waiting in customer service but they are not paying attention to the Guest. Until one down attendant noticed me and assisted me to the other side of the service desk (concierge) to help me out. But overall, it’s still a great Hotel where I can see myself to stay in the near future."

"A couple fo suggestions: 1. Smoking area to put a couple of outdoor chairs for cigar smokers. 2. Outdoor cafe dining area the the swing doors should have auto openers as diners carrying trays have hands full 3. More different tea bags in rooms as oly green tea available. "