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"The staff were professional and their customer service were exceptional. The hotel is beside the mall making it convenient to pick up snacks. I chose this location as it was close to the Imperial Palace and there were many food options such as Bun Bo Hue. The room was clean and spacious there are no complaints. "

"Great experience. Nice rooms. Extremely friendly and professional staff"

"Hotel was lovely and very handy to walk to local attractions. Staff very friendly and helpful. Lovely rooftop pool 😍"

"Hotel was immaculate. Staff was friendly. "

"Excellent service and best breakfast I will come back for sure "

"What an interesting old Hotel with a very interesting past. The Imperial City is a must to see. The Hotel Staff were amazing with great service with a smile. Fantastic swimming pool to cool off in after a long day f walking. Great breakfast with many choices."

"The hotel is gorgeous, a French-style grand hotel by the river, beautifully built and well maintained. Very luxurious room. Excellent food in the restaurant. Close to the Imperial Palace."

"The property is beautiful, the staff welcoming, professional and attentive! The spa and sauna area is relaxing. The only thing I would add is a bench for sitting among the beautiful plants and bonsais in the garden area. All 3 gazebos don't have a seating area. Otherwise, we really enjoyed our stay! Love the Kimonos ❤️ "

"Great welcome from the hotel staff who’s were all very friendly, helpful and polite. They provided good local knowledge for our trips out as well as recommendations for places to eat. Good strong coffeee in the mornings for breakfast!"