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"After reporting an issue with my room, I was instantly upgraded by the very helpful staff. Because of this, I had an excellent sleep in a clean and spacious room. All staff were friendly and food was delicious. The hotel itself is located next to the town, so a 10 minute walk to the shopping centre and various restaurants. If it wasn’t for the upgrade, I would have been quite disappointed with the room I received for the money been paid, so I would definitely recommend paying more for a nicer stay/room. Easy access to the train station which was also a 10 minute walk. "

"What an amazing stay in a perfect location for Warwick town and for the Castle. Could not fault the attention to detail, cleanliness. Perfect"

"Very niceplace"

"It was really good stay at the hotel. Friendly staff."

"We loved our room, it was a big size for 2 adults and 2 kids. The breakfast was amazing and the facilities were great. "

"Rooms very lovely, modern and clean with lots of room. Beds very comfy."

"Excellent hotel, great value for money"

"A very enjoyable and relaxing couple of days in this gorgeous spa hotel. Room was huge, bed was comfy, breakfast was delicious, spa had everything I needed, and all the staff were friendly and helpful. Meeting Lady Hattie was the icing on the cake! "

"The Hotel is situated in the Centre of Worcester, with generous car parking facilities. On arrival, the check-in was easy and rapid, the receptionist was so helpful and friendly. The room was on the third floor and was spacious, clean and the en-suite was clean and with no issues. The Breakfast was quite simply the best hotel breakfast we have ever eaten! Overall the staff were so helpful and friendly, and we will certainly be staying there again in the future. 10/10."