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"Great room. Amazing hotel and location for trip to Cardiff utillia arerna. The room is big and very clean. Can’t fault the hotel. We were given instructions to get to the arena which were spot on. "

"Restaurant food was delicious. Staff were friendly. Room was clean and spacious."

"Excellent "

"This is the second time I've stayed at this little family run hotel. It was lovely that they remembered me. I arrived before check in, but there was no problem leaving my case and rucksack there while I explored the castle area of Cardiff. When I returned, several hours later, my luggage had already been taken up to my room. What this hotel lacks in mod cons, it more than mskes up for in convenience, caring, friendliness abd value for money. There is no lift, which can be a big problem for the disabled, I myself suffer from arthritis. I've had both hips replaced and I'm waiting for an ooeration on my knee and I manage ok. Last time I was on the second floor, this time the first, which I very much appreciated. It really wouldn't be possible to install a lift in this old building. But, if youre looking for a hotel within walking distance of all the main attractions of Cardiff and you're looking for a bargain, then this is the hotel for you. I will certainly be back."

"A great stay for the marathon weekend. Staff friendly and helpful. Opened breakfast an hour earlier especially for runners. Would stay here again."

"Lovely people on reception during the day. Helpful to let her leave our bags on the first day before check in, recommended places to visit in Bath only was the Trout bookshop and then even though we can checked out on our last day they let us leave our bags again. "

"We enjoyed our stay at Novo hotel Cardiff it was a modern hotel with a good atmosphere,check in was easy, our room was spotless, the food very good and the staff work very hard and are very friendly, the hotel is well situated for the city centre and Cardiff didn't,t disappoint it.was great!"

"Impressed with this hotel and definitely will stay here again."

"Very helpful at checkin .wife has a few phobias they where very understanding and helpful."