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"We were given an apartment on the ground floor next to the lift and the entrance the to property. The spa facilities were extremely smelly and unusable, nor did they work on several days. We've stayed in several PV Premier properties over many years and this is definitely not the same standard, even though it was more expensive. We weren't happy with this at all and wouldn't be staying here again! The lady we spoke to on Reception also said that we would get less because we had booked with Expedia, which is appalling. "