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"Lovely welcome from Madison in reception who understands what hospitality should be and tries very hard (and succeeds!) in providing it. Stayed in a junior suite which was clean, comfortable, quiet and perfect for our needs. Will have no hesitation in returning. "

"The Spa Hotel is spacious and has very nice restrained decor. Our room, booked for a 50th Wedding Anniversary celebration was very large and very comfortable. It was warm and WiFi worked ok though the signal was a little weak in our part of the hotel. We were able to log into our netflix account using the large TV and it worked very well. Breakfast was very good with plenty of options available. The staff throughout were very pleasant and helpful. We didn't use the Spa but the range of treatments and the facility looked very good."

"Excellent choices for breakfast. Best toaster ever found in hotels i have visited."

"Had a really nice stay here, the staff were brilliant and very helpful. Unfortunately not dinner options as there was a function on the same night. "

"This is a great welcoming place to stay, very friendly staff, quick check-in, clean, beautiful room, convenient to walk around the cute town!"

"Lovely staff and amazing breakfast. Highly recommend if you're staying in Rye."

"Brilliant stay again love the hotel always stay here when we come to Eastbourne lovely staff and great location "

"Absolutely amazing "

"We were incredibly well looked after by all the staff we met there. We had told them my husband had mobility issues and we had a room just nearby reception and the dining area, making access really easy. They had also given us a room with 2 comfy chairs which myself, and especially my husband, really appreciated after travelling. There was a great selection of choices at breakfast, with staff replacing items as soon as they were needed. The Mercure is a great base to explore the local area, we were able to really rest and relax. We will definitely be visiting again!"