Villas in Nongsa

"Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back."

"This is an amazing Hotel the food was good the view was fantastic from the room full was lovely staff are very friendly we are definitely coming back"

"It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again. "

"Thank you to all the staff Nunu as guest relationship manager, Fikri and Pool Bar team, Main restaurant all staff"

"Tranquility, the view, and the hospitality and service of the staff in the resort. Quite far from city centre, but expensive food (though the food in Pantai is good & worth the money paid) and a lot of mosquitoes and lizards in the property. The state and condition of the furnishing and villa could have been maintained better, but otherwise had a memorable stay in the property. "

"Good property, especially for families. Very good beach, and courteous staff"

"Excellent from top to bottom but breakfast and dinner service was slow and personnel still unsure what to do and how to serve. More training needed. EG- my Soup for starters arrived at the same time my Leg of Lamb. Waiter had no idea which he should give me first. Laughable but please at a 5 Star !!"

"Comfy bed and clean room. The toilet is big too. Only thing that need to improve is the check in process. Should try to limit each check in to 5 mins. Otherwise it will be a long wait for guests to check in. "

"The check and in service staff excelled but the restaurant staff specially the pool bar a d the roof top bar both need to up their game "