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Batam Marriott Hotel Harbour Bay

5.0 star property
Luxury Batam hotel connected to a shopping center, a quick walk to Harbour Bay Ferry Terminal

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Photo gallery for Batam Marriott Hotel Harbour Bay

Exterior
Exterior
Presidential Room, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Outdoor pool
Cocktail bar, ocean views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Breakfast available
  • Air conditioning
The current price is SAR 633
SAR 766 total
includes taxes & fees
17 May - 18 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room | 55-inch LED TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Sofa bed
Blackout drapes/curtains
  • Sea view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed
Blackout drapes/curtains
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • Ocean view
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Egyptian cotton linens
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Egyptian cotton linens
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Egyptian cotton linens
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Egyptian cotton linens
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Room, 1 Bedroom, Non Smoking

Presidential Room, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • Sea view
  • 168 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed
Blackout drapes/curtains
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453

What's nearby

  • Harbour Bay Ferry Terminal - 4 min walk - 0.3 km
  • Nagoya Hill Mall - 4 min drive - 3.3 km
  • Grand Batam Mall - 5 min drive - 4.0 km
  • BCS Mall - 6 min drive - 4.7 km
  • Batam Centre Ferry Terminal - 10 min drive - 9.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive

Restaurants

  • ‪Wey Wey Seafood - ‬3 min walk
  • ‪Morning Bakery Harbour Bay - ‬2 min walk
  • ‪Golden Palace - ‬11 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Goji Kitchen & Bar - ‬4 min walk

About this property

Batam Marriott Hotel Harbour Bay

Luxury hotel near Harbour Bay Ferry Terminal
Located close to Nagoya Hill Mall and Grand Batam Mall, Batam Marriott Hotel Harbour Bay provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Treat yourself to a body treatment or a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, light fare, and international cuisine. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, luggage storage, and smoke-free premises
  • 8 meeting rooms, a banquet hall, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 216 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, hair dryers, and shampoo
  • 55-inch LED TVs with premium channels
  • Wardrobes/closets, free infant beds, and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Indonesian

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  • Spa
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9.2 out of 10, Wonderful, 458 reviews
The price is SAR 300
SAR 363 total
includes taxes & fees
3 May - 4 May
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM
  • Onsite parking available only on request
  • Self parking on site (IDR 60,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude
  • Goji Kitchen+Bar
  • Jiang He
  • Mill&Co

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 302500 for adults and IDR 151250 for children
  • Airport shuttle fee: IDR 215000 per vehicle (one-way, maximum occupancy 0)
  • Self parking fee: IDR 60000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Frequently asked questions

Does Batam Marriott Hotel Harbour Bay have a pool?

Yes, this property has an outdoor pool.

Is Batam Marriott Hotel Harbour Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Batam Marriott Hotel Harbour Bay?

Self parking is available for IDR 60000 per day.

What time is check-in at Batam Marriott Hotel Harbour Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Batam Marriott Hotel Harbour Bay?

Check-out is at noon.

Does Batam Marriott Hotel Harbour Bay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 215000 per vehicle applies.

Where is Batam Marriott Hotel Harbour Bay located?

Situated in the entertainment district, this luxury hotel is 0.2 mi (0.3 km) from Harbour Bay Ferry Terminal and within 3 mi (5 km) of Nagoya Hill Mall and Grand Batam Mall. Maha Vihara Duta Maitreya Temple and Batam Centre are also within 6 mi (10 km).

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Batam Marriott Hotel Harbour Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 89 reviews
Rating 8 - Good. 12 out of 89 reviews
Rating 6 - Okay. 7 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent nothing else I can say. Special the fact that all staff greet you by your name gives it a special touch
Stayed 2 nights in Mar 2025

2/10 Terrible

J

Disliked: Cleanliness
Dirty. Not clean properly. Food was bad.
Stayed 3 nights in Apr 2025

10/10 Excellent

Abu Bakar

Liked: Cleanliness, staff & service, property conditions & facilities
All staffs are very friendly, courteous and very helpful. Me, my wife feels so good.
Stayed 3 nights in Jan 2025

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff from reception, concierge, cafe and housekeeping are very polite. Ferry terminal just beside the hotel. Very convenient.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mkaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Patient and excellent service provided. Great accessibility to great food (within walking distance and interesting places of activities (within 15-20mins of travelling).
Stayed 2 nights in Nov 2024

10/10 Excellent

y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all staff kindly support.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service and massage i have ever had in a long time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean, surrounding area can be a bit loud in night time
Stayed 1 night in Sep 2024

10/10 Excellent

Jingxuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service are great. Rooms are big and clean. Will stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tow Choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All hotel staff are very friendly and helpful. We enjoyed the stay a lot.
Stayed 2 nights in Jul 2023

8/10 Good

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right next to customs.... Convenient!

Nice cosy place next to the customs so straight into the hotel. Clean and very customer focused folks. Jones an apprentice was exceptionally courteous!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy one nite stay at Marriott hotel; spa at Aska ; seafood restaurants and pubs nearby 😊👍
Stayed 1 night in May 2023

10/10 Excellent

Matthew

Liked: Amenities
The Batam Marriott Hotel was amazing from the staff, breakfast, cleanliness, the room and especially the view to the sea.
Stayed 1 night in Sep 2023

10/10 Excellent

Mogana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fantastic stay. The staff was top notch professionals. They oozed sincere warmth. The children were highly entertained by the friendly and captivating magician. Their holiday programmes are also very well planned. Marriotts is a must go to place to live it up.
Stayed 3 nights in Jun 2024

8/10 Good

jiseon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was a bazar nearby the hotel and it was so loud until 9pm-ish. the hotel itself was located in the very conveniently and quite clean - even though my shower holder was already broken when I checked in, and the staff are very friendly and their service was amazing. there is a construction going on nearby to build a new shopping mall/restaurants area which will add more value to revisit the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Yin Peng

Liked: Cleanliness, staff & service
It is a nice and comfortable stay at Marriott Hotel. Staff were warm and courteous. Will definitely come back for the next holiday.
Stayed 2 nights in Jun 2023

8/10 Good

Jing Yi Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were fine. However, due to peak period, we were asked to check out early which I feel it is unacceptable.
Stayed 1 night in Jun 2024

10/10 Excellent

Hajjar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was nothing not to like about my stay! it was accessible to harbour bay mall and there was a night market right outside the hotel. pool was nicely shaded in some areas and breakfast has got a good spread. service was prompt and excellent, they helped us with our luggages upon arrival as well as when we checked out!
Stayed 2 nights in Dec 2023

2/10 Terrible

Wee Leong

Disliked: Staff & service
I would like to bring a few points into concern. First of all, when I arrived at Marriott at 9.30 I was told to await for available room, and thus I had wanted to have some juice and pain Au chocolat at the illy cafe next to counter. Not only did they forget both of these orders, I had to stand up and walk over 2 times to ask for each (because they forgot both). I only have had 2 hours sleep at that point, it was frustrating to see others have their food and drinks while we waited for 30mins without anything. When I gotten into my room, I must admit that the room looks good and I need to rest after. I was awaken up by screaming kids by the pool who were so rowdy (with music playing) that it woke me up from my sleep. It’s been very upsetting as it went on for more than 1 hour. Even after I called the concerige they said they will ask the people to quiet down but I’m not even sure if they did anything as the noise kept going on. The concerige said, “the pool is close at 8pm as well.” But I felt it was not very appropriate to advise your guest to just live with the noise until 8pm as we are paying customers too. They did help changed our room after eventually, but while it was quieter, the room we got was smaller overall. I don’t really felt it was fair overall even thought we paid more for balcony but it didn’t felt like we had any choice on the matter. There’re much more but Expedia has comment limits.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite staff. Convenient to ferry terminal but not to main shopping area
Stayed 2 nights in Nov 2023

8/10 Good

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CNY in Batam…

Super convenient from the ferry. Room was spacious and comfortable, as was the bed. Everything clean and well serviced. Food in the Goji restaurant was fantastic. Pool area could do with some more shade and food menu there was limited. All staff encountered were friendly and helpful. Shops, bars and restaurants also nearby. Adequate gym and lovely spa experience. Would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs at Marriott Batam is spot on. They will make you smile all day. Skill full, knowledgeable and always happy and ready to help! Kudos to the Marriott Batam staff — wonderful people, wonderful country!
Stayed 2 nights in Jun 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious hotel situated just directly above the ferry terminal (Harbour Front). The hotel is closed to many eateries, massage parlours and shops. Staff were very welcoming and friendly. The lounge and cafe are beautifully decorated. Hotel rooms are huge and spacious. Had a wonderful time! Will be back!
Stayed 1 night in Jun 2023

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Deluxe room is big enough to accommodate a family of 4. Room is clean. Buffet breakfast spread is not too bad but I feel that they can improve more on their international spread.