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"The breskfast was excellent. The staff was very helpful."

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"Traditional Japanese ryokan…highly recommended for those wanting an authentic experience. "

"Hotel staff were very friendly. They don’t speak English but were very patient and pleasant. The free breakfast had a lot of variety. Overall, enjoyed my stay. "

"Very friendly staffs"

"The room is spacious, cosy and welcoming. The inroom onsen was very relaxing and nice and the staff is very friendly and warm. Recommended! "

"We did not use the onsen and we were only here for one night. Things to note… it’s very hard to travel around this area! No Ubers lol. We were able to get people to call us taxis so make sure to have cash! We loved our traditional room, I just wish for foreigners they had instructions. Other than that, we had a great stay :) very peaceful and beautiful area. The view of the mountain was awesome! "

"Great property tucked away in Zao. Beautiful views and amenities make this a must-stay!"

"Central station hotel"