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"Convenient and comfortable. "

"The staff was very welcoming. We loved the craft beer happy hour and our private outdoor bath. We also loved the local people we met eating outside of the hotel and shopping for pottery. We stayed for the proximity to Zao Aki resort. We didnt use it but there was a free shuttle for that. "

"Everything at this place was absolutely wonderful. The location was right beside the ski hill. The dinners and breakfast were incredible. The staff was very kind, the rooms were immaculate, and the choice of two Onsens - one outside and one inside was wonderful. Very quiet town - wonderfully relaxing vibe. Thank you so much!"

"Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town"

"The breskfast was excellent. The staff was very helpful."

"Traditional Japanese ryokan…highly recommended for those wanting an authentic experience. "

"Hotel staff were very friendly. They don’t speak English but were very patient and pleasant. The free breakfast had a lot of variety. Overall, enjoyed my stay. "

"The room is spacious, cosy and welcoming. The inroom onsen was very relaxing and nice and the staff is very friendly and warm. Recommended! "

"The double bunk bed room is really small. The onsen water was lukewarm at best, it was definitely not 40 degree celsius as claimed by the front desk staff. Breakfast buffet selection was inadequate."