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"The hotel was really nice and well organized, with warm and welcoming staff. We will return to the hotel on our next visit to Worcester."

"Fast and friendly welcoming staff.parking right outside hotel..Excellent stay."

"Staff were fantastic and friendly, pool was great, perfect long weekend location for our 6 and 11 year olds and ourselves."

"Regular stop off when been visiting family "

"Just perfect"

"All staff were very professional All had a smile on their face and were friendly The hotel room was really peaceful We enjoyed our stay "

"We’ve just arrived home from a one night stay and we’re very impressed with this hotel. This is a quintessential British old fashioned luxury hotel. The rooms are all individual and ours was very large with a wonderful view of Cheltenham racecourse. The oak panelled dining room, gave a feeling of grandeur without being stuffy and the food and serving staff were excellent both at dinner and breakfast. The hotel grounds are magnificent and we made use of the heated outdoor pool and spa, which was clean and not too busy. Overall we thoroughly enjoyed our stay and wish now we had booked for longer."

"Quiet and safe and parking. Some of the staff very nice and helpful. "

"Parking was easy and check in was smooth and efficient. The room was quite small but comfortable. Very comfortable bed which meant we slept well. We did have a problem with our key cards though. For some reason they worked once but then they wouldnt work again so we had to keep going to reception to get a new one. Breakfast was ok but we didnt have cooked. The spa was nice but there was nowhere to sit as all tbe loungers were being used. They could do with a few more seats really. The area around the poolside was extremely slippery. There were large pools of surface water as we walked around the pool and my husband actually slipped as we went in but luckily i caught his arm and stopped him from falling. It made me quite nervous after that. "