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"An excellent stay and lovely room."

"Having booked our parking through Just Park, we received excellent directions to the limited spaces at the rear of the hotel. (The satnav wanted to send us elsewhere!) We were welcomed, offered assistance with our baggage and directed to our room. We had selected a Superior Room as we were celebrating an anniversary and found ourselves (after a long and winding walk along a corridor whose floor was a little uneven in places - showing the history of the building) in a suite! Very nice (although the sofa is not particularly comfortable to sit on). The bedroom was large, with a very comfortable bed, a desk a chair and plenty of drawers to store your clothes. The ‘wardrobe’ is off the sitting area. 2 very large TVs and a lovely, large, well appointed bathroom. It suited us very well. No breakfast, but plenty of advice on options nearby. On checkout, I discovered that, although the message I had received from Hotels.com had stated (as per my selection on booking) that I would pay at the hotel, payment had been taken 2 days previously. It was explained that this was the policy of the hotel. I have no problem with this - but I do think that Hotels.com should reflect this in their booking confirmation. All in all, it suited us very well."