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"Perfect location in Florence."

"Amazing hotel and staff, great location and outstanding breakfast "

"Great service especially from Leonardo and Lavinia at the front desk. Lavinia helped us get and understand the train system so we didn’t miss our flight. She even followed up via whatsapp after we left to make sure we knew what train to get on and that it was on time "

"Property was great and the location was even better!"

"The staff is wonderful, the room was clean and spacious. Just a quick walk to the "

"The hotel was great and clean. Staff were very welcoming, helpful, and kind. We received a couple of restaurant suggestions in the area when we asked for a more local experience. We were also given a quick guide on what to see around the city. Overall great experience."

"This hotel was charming and beautiful. It was in a great location. Walkable to many sites. This hotel was maintained and very clean. Our room was a spacious room with a living area and a bedroom. There was a malfunction lock on our bathroom door that caused me to get locked in the bathroom for nearly an hour. My husband had already fallen asleep when I took a shower and could not unlock the door. I locked it to try to keep it from opening. My husband did wake up after I knocked loud enough and he went to get assistance from the hotel. A staff member had to use a screwdriver to turn the lock mechanism from the hallway side, which unlocked the bathroom door. That 3rd floor bathroom door lock should be replaced. I had my phone charging in another room, it was a very cold night, a fire hazard, and no way to get help if I was alone. There was the police gathered in front of the hotel plaza downstairs that I could see from the bathroom window that I was considering to yell for help if I could not get out. "

"Best location, you can walk everywhere. There’s a parking garage next to the hotel. Staff is kind and helpful. Rooms are large for European standard. Breakfast is delicious. We loved our staying in Lungarno Hotel."

"What a dreamy place to be! A destination in its own right. "