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"Staff were all great and friendly from the start right until the end of the stay. The breakfast and dinner buffet are both great with amazing an selection, I was surprised to see that the menu would change too! I was however disappointed to see that the jacuzzi and other facilities were only provided as a surcharge, €15 for 30 minutes, a timed thing! You can't just enjoy the relaxation knowing that the longer you stay in the more expensive it will be. "

"We stayed in the upper tier called the "Level". The ease of having a refreshment and snacks (very nice tapas) plus the open access to the spa on return from the slopes makes this hotel very special. I will always try to stay at this hotel "If it is available". Book in advance. "

"The room was clean but the floor was full of dust that wasn’t very pleasant. The bed cover left so much loose hair on the bed. The bad quality bed cover. Apart from that everything was amazing. "

"Went out of season, so very difficult to give a review of the resort as there was nothing going on. Good location - walkable to ski lifts. Though not ski in, ski out. Very clean. I was a bit worried about access - directions to get in weren't brilliantly clear - more communication prior to arrival would be beneficial. Very steep spiral staircase so not at all suitable for people with mobility issues or children. But absolutely brilliant for a group of youngsters. It was very windy and the...

"Good to be warm - outside very cold!"

"We were some of the only people there, it was off season for this location so parking and the pool were no problem but you have to drive in order to get to any of the sites or attractions. Staff was friendly and room was big with plenty of space for a large family. A/C worked well."

"Not a hotel, does not have a reception, had to call three times and wait an hour for the key. The other company in the same complex have more or less the same prices, but have a reception there, choose them instead(inside plaza)."

"The location is nicely situated next to the slopes and convenient for people who want to enjoy winter sports. Hotel also has its own parking onsite with free valet. The balcony overlooked the slopes but it would’ve been nice to have chairs out there to sit and enjoy the sun. It’s hard to justify paying steep prices to stay here because it feels as though you don’t get anything back for what you paid, unfortunately. Our room was incredibly dry and hot and there was nothing we could do except open...