P Enrique Tierno Galvan 4, Granada, Granada, 18006
What's nearby
Granada Exhibition and Conference Centre - 3 min walk - 0.3 km
Science Park - 15 min walk - 1.3 km
Plaza Nueva - 19 min walk - 1.6 km
Granada Cathedral - 19 min walk - 1.6 km
Alhambra - 5 min drive - 2.3 km
Getting around
Granada Station - 15 min drive
Granada (GRX-Federico Garcia Lorca) - 26 min drive
Restaurants
La Cuchara de Carmela - 6 min walk
Oleum - 6 min walk
Atelier Casa de Comidas - 2 min walk
Garden Plaza - 7 min walk
La Tahona de los Galindos - 7 min walk
About this property
Saray Hotel
Upscale hotel near Granada Cathedral
Near Alhambra, Saray Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
Babysitting (surcharge), a 24-hour front desk, and luggage storage
Multilingual staff, a banquet hall, and wedding services
Guest reviews say great things about the helpful staff
Room features
All 221 rooms offer comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
Bathrooms with showers and bidets
32-inch LCD TVs with cable channels
Childcare services, daily housekeeping, and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (EUR 19.80 per night)
Limited onsite parking
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
Onsite parking options include a garage
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 16 for adults and EUR 11 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Things to do
24-hour fitness center
Bicycle rentals
Family friendly
Babysitting (surcharge)
In-room child care (surcharge)
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Tour/ticket assistance
Wedding services
Business services
Conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
In-room accessibility
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Pillow menu
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
32-inch LCD TV
Cable channels
Food and drink
Minibar
More
Access via exterior corridors
Desk
Iron/ironing board (on request)
Laptop-compatible safe
Laptop-friendly workspace
Phone
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from October 1 2024 to June 1 2026 (dates subject to change):
Swimming pool
The property will be renovating from October 7 2024 to June 14 2026 (completion date subject to change). The following areas are affected:
Exterior
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 16 for adults and EUR 11 for children
Self parking fee: EUR 19.80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Hotel Saray
Saray Hotel Hotel
Saray Granada
Saray Hotel
Saray Hotel Granada
Saray Hotel Granada
Saray Hotel Hotel Granada
Frequently asked questions
Is Saray Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Saray Hotel?
Self parking is available for EUR 19.80 per night. Limited spots are available.
What time is check-in at Saray Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Saray Hotel?
Check-out is at noon.
Where is Saray Hotel located?
Located in Genil, this hotel is within 1 mi (2 km) of Granada Exhibition and Conference Centre and Granada Cathedral. Alhambra is 1.5 mi (2.4 km) away.
Saray Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 401 out of 1003 reviews" "
10 - Excellent
401
Rating 8 - Good. 425 out of 1003 reviews" "
8 - Good
425
Rating 6 - Okay. 126 out of 1003 reviews" "
6 - Okay
126
Rating 4 - Poor. 36 out of 1003 reviews" "
4 - Poor
36
Rating 2 - Terrible. 15 out of 1003 reviews" "
2 - Terrible
15
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
judith
7 November 2024
judith
Stayed 2 nights in Oct 2024
6/10 Okay
Nurudeen
Business traveler
10 October 2024
Liked: Staff & service
Property was average. But was very shock that they won't offer u any tea/coffee as a welcome or daily offer. Despite paying over £108 for 1 night had to pay separate 19£ for parking yet not even a cup of tea was offered
The decor in the lobby was lovely. Staff were friendly efficient. Secure parking was great though with a large car, a bit of a challenge. Slightly hard to locate at first glance. Go past the main building & sharp turn right immediately down a narrow steep ramp. Liked the coffee machine in room. Only complaint no plugpoint next to bed to charge phone. Will definitely use again.
Although the staff was helpful, I was told their printer had no internet connection only to find out that it did. We ate at the restaurant connected to the hotel. I had the salmon taco and instantly threw up. It smelled fishy and tasted really bad.
We had an amazing stay, it definitely is going through renovations as our room didn’t resemble the ones online. But the location is amazing and the hotel is lovely. It’s a really reasonably priced place, bed and breakfast at that price and quality is impressive.
I liked the decoration and aesthetics of the hotel and the staff at the counter. In the 3 days I didn't go swimming in any of them, despite the extreme temperature. because the area is too small for so many people and on top of that there is no separate pool for the kids which makes it even more confusing. The room is satisfactory and so is the breakfast area. But I'm not considering going back.
Nice Hotel with most staff very pleasant. Internet however is terrible. Had issues with room servicing which was inconsistent. Our concerns aside I would still recommend staying there.
Not hospitable. We were delayed and tried to change booking after midnight cut off, it was not granted. We still had to pay for both rooms. I understood but I have traveled a lot, had my flight delayed for various reasons and never had a hotel change me for a night I didn’t stay. Tacky. There is not coffee in your room and no place to boils water. The shower water doesn’t get hot. The rooms are worn down but the beds were comfortable. The bedding is adequate. The towels were old and scratchy. The breakfast buffet is mediocre and not included. One morning we arrived at the breakfast buffet in an elevator, a staff member told us about. They said we should use it since we have a stroller as it goes all the way to the lower level where the buffet is located. When we came out in the lower level, Manager came up to us and said we couldn’t use it and tried to make us go up and around. We didn’t have much time before breakfast was over and that would have caused us to kiss it. When we passed through a wait person yelled at us to hurry up and eat and that we had five minutes only! I said we didn’t want to impose and would gladly take a refund (50$ two adults two children) and go elsewhere. A nice employee told us to stay and we did but talk about rude! Quite a few rude and aggressive employees who work for an owner presumably with cut throat policies. I would not recommend.
Hotel parking apparently needs reservation which is not mentioned anywhere, so instead of VIP access facilities I was misdirected to a parking place which closes on Saturday night only to open on Monday.
Room door wouldn’t shut and was sorted by staff after my check in.
Overall a very average low budget hotel which charges 4 star price.