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Platinum Abraj alehsan

Makkah hotel in Al Jamiah with free breakfast and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platinum Abraj alehsan

Front of property - evening/night
Hallway
Property entrance
Minibar, in-room safe, free WiFi
Senior Suite, 3 Bedrooms | Living room | LCD TV

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

Junior suite, 2 bedrooms

Highlights

Air conditioning
Refrigerator
LCD TV
2 bedrooms
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 10 sq m
  • Sleeps 5
  • 2 Double Beds and 3 Twin Beds

View all photos for Senior Suite, 3 Bedrooms

Senior Suite, 3 Bedrooms | Living area | LCD TV

Senior Suite, 3 Bedrooms

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
3 bedrooms
Private bathroom
Hair dryer
Microwave
  • 140 sq m
  • City view
  • Sleeps 7
  • 6 Twin Beds

View all photos for Deluxe Triple Room, 3 Twin Beds

Minibar, in-room safe, free WiFi

Deluxe Triple Room, 3 Twin Beds

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Satellite channels
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, free WiFi

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 King Bed

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Exterior

Al Ghufran Safwah Hotel Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
9.0 out of 10, Wonderful, (290)
The price is SAR 800
SAR 966 total
includes taxes & fees
30 Nov - 1 Dec
Al Ghufran Safwah Hotel Makkah

About the neighborhood

Map
Prince Sultan Bin Abdulaziz Street, Makkah, 24235

What's nearby

  • Faqih Mosque - 4 min drive - 3.6 km
  • Al-Rajhi Mosque - 5 min drive - 4.0 km
  • Makkah Mall - 5 min drive - 4.8 km
  • Kaaba - 9 min drive - 7.4 km
  • Great Mosque of Makkah - 9 min drive - 7.4 km

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪أوان القهوة - ‬20 min walk
  • ‪آدم - ‬18 min walk
  • ‪شاورما ابو عرب - ‬4 min drive
  • ‪مطاعم العربي - ‬16 min walk
  • ‪بيتي بيتك - ‬15 min walk

About this property

Platinum Abraj alehsan

Hotel near Kaaba
Consider a stay at Platinum Abraj alehsan and take advantage of free breakfast, a coffee shop/cafe, and a business center. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Luggage storage, multilingual staff, and a front-desk safe
  • An elevator, tour/ticket assistance, and concierge services
Room features
All 160 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage

Property is also known as

Abraj Al Ehsan
Platinum Abraj alehsan Hotel Mecca
Abraj Al Ehsan Towers Hotel
Abraj Al Ehsan Towers Hotel Mecca
Abraj Al Ehsan Towers Mecca
Platinum Abraj alehsan Hotel
Platinum Abraj alehsan Mecca
Platinum Al Ehsan
Abraj Al Ehsan Towers
Platinum Abraj alehsan Hotel
Platinum Abraj alehsan Makkah
Platinum Abraj alehsan Hotel Makkah

Frequently asked questions

Is Platinum Abraj alehsan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Platinum Abraj alehsan?

Self parking is free at this property.

What time is check-in at Platinum Abraj alehsan?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Platinum Abraj alehsan?

Check-out is at noon.

Where is Platinum Abraj alehsan located?

Located in Al Jamiah, this hotel is within 3 mi (5 km) of Faqih Mosque, Sheikh Abdul Aziz Ibn Baz Mosque, and Makkah Mall. King Abdullah Medical City and Al-Rajhi Mosque are also within 3 mi (5 km).

Platinum Abraj alehsan Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 21 reviews" "
Rating 8 - Good. 10 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good, everything was bad . Parking, breakfast, room facilities,
Stayed 2 nights in Jun 2019

4/10 Poor

Mohamed, Khobar

Disliked: Cleanliness, property conditions & facilities
expensive and no reliable service to Haram
id hoildayexpensive for the service offered. it should be better cost per ight even at end of Ramadan and Ed
Stayed 5 nights in Jun 2017

8/10 Good

issa

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel
Un corprative staff away from my location and its not clean enough

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

shahin sarker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

qaz, r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Hotel was great.'management was kind staff polite and helpful when needed. Clean large rooms nice and cool shuttle service goes to haram and taxi only charged 6 riyals each way so no issue there. A+

8/10 Good

hisham, Riyadh

Liked: Cleanliness, property conditions & facilities
Good hotel in aziziya
The hotel shuttle service was very disappointing and the counter staff did not accommodate a late checkout request.. Even though I was checking in so late at 11pm.. He could have rejected it in another manner instead he flatly rejected it stubotnly

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, poor staff support
The hotel is nice, good rooms, tide and clean. No transportation to Haram except once or twice per day. Sometimes the driver didn't show up and leave us long time waiting. Staff doesn't have any control on the driver showing very bad organization.

10/10 Excellent

Muslim seeking , Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel easy to find
I enjoyed my stay and found the staff to be friendly

8/10 Good

Waheed

Liked: Cleanliness, room comfort

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

?, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramadan stay 2014
Very good hotel. Excellent customer service delivered by staff and they really care about being happy with their stay. Good bus service to the masjid and back which was really important for our stay as the hotel isn't a walkable distance to the Majid al Haram. Room service delivered everyday with fresh towels and refreshers. The buffet was really nice also as it had a different variety of foods.

8/10 Good

anonym, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, comfortable beds
I was in makkah for umrah and stayed at al ehsan, overall it was a good experience, hotel staff were very good and speak english urdu and arabic, room was comfortable, and the bus shuttle service which runs to haram mosque takes about 6-7minutes but runs every half h to an hour. only negative point was the bathroom which had a small blockage in the drainange but hotel manager said they are fixing the problem

8/10 Good

anonym, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, comfortable beds
I was in makkah for umrah and stayed at al ehsan, overall it was a good experience, hotel staff were very good and speak english urdu and arabic, room was comfortable, and the bus shuttle service which runs to haram mosque takes about 6-7minutes but runs every half h to an hour. only negative point was the bathroom which had a small blockage in the drainange but hotel manager said they are fixing the problem

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Abdulrahman

Disliked: Cleanliness, staff & service, property conditions & facilities
كلمة سيء لاتفي بحق هذا الفندق
Stayed 3 nights in Jun 2018

8/10 Good

Maazi

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Disliked: Cleanliness
الفندق جميل لكن يتطلب إهتمام من الادارة
رائحة الحمامات كريهة جداً و الموظفين في الإستقبال لا يتجاوبون
Stayed 2 nights in Jun 2017

8/10 Good

Saad

Liked: Property conditions & facilities, room comfort

6/10 Okay

Oussama

Liked: Cleanliness, property conditions & facilities, room comfort