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"Staff was very friendly and helpful. The room was very small for 6 people. It would have been nice to have a privacy curtain on each bed. Also we had to move one of the bunks to retrieve something that had fallen behind the bed and it was very dirty. Obviously they never clean between the beds and walls. The elevator worked about 50% of the time. Staff was helpful in making sure I could use it. The location was great. In Old town, very close to the tram and market. Very walkable area."

"The shower place had some bugs so I wasn’t happy about it but still it is worth the price and the staff were really friendly. I would definitely go again when I visit Bilbao."

"Entry to hostel by code sent to my email, check in at the machine inside, passport scanned, room card issued, all in a breeze. Bed was comfortable and clean, shower not as hot as I prefer. Kettle, microwave and fridge, but no coffee nor tea bags. "

"Clean, good facilities, area not so nice "

"The facilities were much more satisfactory than I expected. I was also satisfied with the elevator, kitchen, and view. However, the bedding smelled like it was not dry and the pillow smelled, so I put on the cover I brought and slept. The pillow cover was fine, but the pillow itself should be washed in hot water or replaced with a new one. Room number 3612"

"The staff allways provided help the were very nice; metro station is 2 blocks away from the hostel. The general area needs a bit of maintenance, the couches are in bad shape. Pillows need to be replaced very soon , they are dirty and not comfortable."

"Intentar evitar este sitio, es una comuna que lo único que busca es surf y fiesta hasta las 5 de la mañana. Está súper sucio y las habitaciones nosotros lo cogimos para 3 y no existe. Cuando llegas te dicen que está mal y que te tienes que adaptar a lo que hay."