Find Hotel with a Concierge in Madinah City Center

"Stayed in this hotel for 3 nights. This hotel should be a 2 ½ star at best. it is very close to the woman’s gate and is convenient. However, bear in mind that the internet does not work in the rooms. The first two nights, there was no internet in the entire hotel. The third night, you could only get internet in the lobby. The issue is that there was no action on behalf of the staff to address or tackle the issue. And if you are travelling, you will burn through your data very quickly. There is...

"The staff at the counter was rude. We wanted double bed but got 3 single beds and was promised a change in rooms next day but the staff rudely rejected their promise the previous day. Parking is available but again very rude security and told me not to remove my car from the parking as it won't be available. Even when I went back and after removing the car he did not want me to re-enter the parking. The rooms are okay and fairly clean bedsheets and towels but fixtures inside are worn and we...