Pullman Zamzam Madina

Eco-certified Madinah hotel in Madinah City Center with 4 restaurants

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pullman Zamzam Madina

4 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, in-room safe, desk, laptop workspace
Interior detail
Premium bedding, in-room safe, desk, laptop workspace
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • Housekeeping
The price is SAR 810
SAR 978 total
includes taxes & fees
1 Feb - 2 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

Junior Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 3 Twin Beds (Without view)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

Executive Suite, 1 King Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

Superior Room, City View (4 Twin Beds)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

Classic Room, 1 King Bed (No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds, Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Amr Bin Al Gmoh Street, Madinah, 41499

What's nearby

  • Prophet's Mosque - 6 min walk
  • The Green Dome - 6 min walk
  • Baqi Cemetery - 7 min walk
  • Quba Mosque - 4 min drive
  • Madina Mall - 6 min drive

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Eco-certified hotel near Prophet's Mosque
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby at Pullman Zamzam Madina. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-in, free newspapers, and a front-desk safe
  • Smoke-free premises, concierge services, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 835 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • LED TVs with cable channels
  • Free infant beds, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 86 for adults and SAR 43 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Horizon
  • Al Mandara
  • Acacia
  • Al-Sukkaria

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have elevators

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Frequently asked questions

Is Pullman Zamzam Madina pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Zamzam Madina?

Self parking is available for SAR 70 per day. Limited spots are available.

What time is check-in at Pullman Zamzam Madina?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. A 100% fee applies for early check-in (subject to availability).

What time is check-out at Pullman Zamzam Madina?

Check-out is at noon.

Where is Pullman Zamzam Madina located?

Located in Madinah City Center, this eco-certified hotel is within 1 mi (2 km) of The Green Dome and Prophet's Mosque. New Bilal Market and Baqi Cemetery are also within 10 minutes.

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 698 out of 1146 reviews" "
Rating 8 - Good. 209 out of 1146 reviews" "
Rating 6 - Okay. 106 out of 1146 reviews" "
Rating 4 - Poor. 50 out of 1146 reviews" "
Rating 2 - Terrible. 83 out of 1146 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

syed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing..
Stayed 4 nights in Jan 2025

8/10 Good

Nazyah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely just the level of dust on the furniture in my room was a bit of an issue as I believe it did affect my skin. So they just need more dusting really but everything else was lovely staff are great They could have a little bit more of a selection for the breakfast as there wasn’t much for my little boy to eat
Stayed 4 nights in Jan 2025

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is excellent and the location is amazing
Stayed 2 nights in Jan 2025

8/10 Good

Burhan

Traveled with family
Liked: Staff & service, amenities
Close to the Haram which makes it convenient. The carpet is a little on the older side but other than that I am satisfied with my stay here
Stayed 3 nights in Jan 2025

10/10 Excellent

Kazi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location from the Kaaba complex, loved the decor and cleanliness of the hotel and the room. I will highly recommend to anyone that are going to Makkah for pligrimmage.
Stayed 2 nights in Jan 2025

8/10 Good

Sohail

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its convenient and close to masjid nabwi, but bit over priced
Stayed 3 nights in Jan 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had panoramic view room and words can’t explain the visual you been watching all day long while in room looking at ROZA RASOOL(PBUH)
Stayed 6 nights in Jan 2025

10/10 Excellent

Suman

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Over all a great stay. Wanted to extend my stay as my mother fell ill, but was not able to as their occupancy was full. Breakfast buffet is excellent and hotel room amenities are good as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities
5 minutes walk to Masjid Nabvi
Stayed 1 night in Jan 2025

8/10 Good

Nayyer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good and helpful. Check in was good. But I had to pay for 1 bed extra which was too much despite me booking for 4.
Stayed 7 nights in Dec 2024

8/10 Good

Kauser

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to Masjid Nawabi for men, it little farther for women. Food was average, more taste and variety would be recommended. Overall stay was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Syed, Elgin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2024

8/10 Good

Chris

Stayed 1 night in Dec 2024

8/10 Good

Rajab

Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. However, the room wasn’t cleaned
Stayed 1 night in Dec 2024

8/10 Good

Nazim

Liked: Cleanliness, staff & service
Nice hotel but our room furniture was old. Table leg was broken. Shower siding glass can be little bigger.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed, Brampton

Stayed 3 nights in Dec 2024

10/10 Excellent

Sheda

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and clean hotel… walk right up to the green dome of the masjid which is amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ali

Liked: Staff & service, property conditions & facilities
Bh
Stayed 5 nights in Dec 2024

10/10 Excellent

Muhammad Umair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

raza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Shahrin

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nadir

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff including room service, door service and the dining staff were great professionals. They all were well mannered. The location is only 5 mins walk away from Nabawi.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

2/10 Terrible

Soyam

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two rooms for five, each room had two single person bed, only can sleep 4 on top my kids were far way room, they found not give us connected room. Room were not ready till 5pm, bad behavior by staff and very bad was the manager. 9 days without kids close to us
Stayed 9 nights in Dec 2024

6/10 Okay

Zeeshan

Traveled with family
Liked: Cleanliness
The hotel is centrally located near the north end of the Prophet’s Mosque, about an 8-minute walk to the Rawdah. Our junior suite was spacious, with a separate living room and bedroom, but road noise from the lower floor was disruptive. The king bed was two joined beds with an uncomfortable split in the middle. Room tech was outdated, with damaged USB chargers and a faulty phone. The bathroom was clean, but the shower’s half-glass wall caused water to spill onto the floor. Only two towels were provided, though housekeeping brought more upon request. Check-in at 4 pm is inconvenient, but Asst. Manager Adnan helped us get a room early as our son was unwell, a gesture we greatly appreciated. However, the lobby was chaotic at 12:30 pm, filled with tired guests and strewn luggage. Despite the front desk staff’s efforts, the luggage service was slow and lacked professionalism. The cafe was understaffed, with limited food options and overwhelmed employees trying to manage crowds. Would I stay here again? Unfortunately, no. While the location is excellent and Adnan’s assistance stood out, the hotel felt impersonal and poorly managed. The chaotic lobby, understaffing, and transactional service left a lot to be desired. The Pullman needs to improve staffing and organization to create a more welcoming guest experience.
Stayed 1 night in Dec 2024