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"Great hotel with good facilities. Comfortable spacious room and good food."

"From the time we stepped inside the hotel to the day we left we couldn’t have been more pleased and so happy with our stay. We had an upgrade to the Mansion and wow what an upgrade! It was absolutely marvellous. The Manager ‘Charlie’ was amazing, so knowledgeable about the history of the hotel and area. The staff were amazing the bar and restaurant were great. Can’t wait to go back."

"Staff were wonderful "

"I had the most pleasant stay from the welcome of the receptionist the room that was warm to the restaurant service attitude i was blown away feels at home "

"Excellent , very comfortable bed ."

"Nice central location. "

"This was a weekend away with my wife, the hotel is located in the centre of Great Malvern. The hotel is located on a quite road next to the Abbey, when we arrived Just before 1 pm, we were able to book in early as our room was ready, which was a bonus. I had completed the online booking in form prior to travel the day before, so when we arrived I only had to register the car, signed the registration document and give my credit card for pre-authorisation, so from arrival to being booked in was completed in a couple of minutes. I had booked afternoon tea for 1pm on the day of arrival, this was very good and the sandwiches were fresh and the small cakes were excellent, my only criticism would be there was no table cloth on the table, which took away from the overall look of the presentation. We were give a table with a window view of the valley and plain below the town. The food quality in the hotel was very good and staff service is excellent A visit to the Abbey is well worth a visit and also the Abbey gardens (located just behind the theatre) are very nice to walk a round on a pleasant which we had had on the Sunday. I was lucky to be able to book for a show in the forum theatre on the Sunday afternoon. The Town of Great Malvern is a lovely little town with a good selection of Restaurants and cafes and also boutique shops, I can recommend Peppe’s Italian Restaurant, we had an excellent meal here on Saturday night. This is just a five minute walk from the hotel."

"We and a group of friends enjoyed a one night stay at the Feathers in February 2025. We occupied room 216 which overlooks the high st. The room was on the small side but was comfortably furnished and the bathroom was a good size and had been recently refurbished and spotlessly clean. The bed was comfortable and we were able to sleep with the window open. The common areas of the hotel are attractive and there is a cozy lounge and bar. Breakfast was good. We did have to wait 45+ minutes for our cooked breakfast to arrive but the manager did not charge us for it so no complaints Ludlow is lovely. Excellent independent shops, pubs restaurants and markets "

"My stay here was enjoyable because it’s a clean well presented hotel. The staff were very friendly and helpful. I will be staying here again."