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"Excellent service from reception staff."

"It’s was amazing hotel rooms were big and spacious, great location and friendly staff would recommend "

"Great location and service. The hotel is very centrally located for attractions nearby. "

"Nice, clean, and modern hotel. Staff was friendly and they all spoke good English. Breakfast is a good sized buffet."

"Probably one of the best hotels in Gent. "

"The staff went above and beyond to fullfil all my needs. The temperature in the room was rather cold (very cold weather outside) and I couldn't figure out how the air con works. The receptionist listened to me carefully and then then sent someone to only adjust the temperature in the room but left an additional heating unit in my room should if I need it. the only reason I gave 4 starts for comfort was the noise from outside. The location is central and I had a wonderful view from my room. It was just a bit loud. Maybe should have brought earplugs. Apart from that, both receptionists I had the pleasure of talking to were extremely welcoming, nice and polite. Really appreciate it, thank you! :)"

"Excellent location, cozy hotel"

"This is by far my favourite stay in Antwerp but I’m afraid that a@o will ruin it by making nearly all the single rooms into multi person rooms as they are prone to do. If so, I will never stay here again and will avoid a@o altogether! "

"We had a very enjoyable stay in this hotel. The rooms are smallish but you get everything you need, although maybe an in room kettle would be useful. The shower was always warm and a good pressure on the water. The bed was very comfortable. Our room (239) was on the second floor towards the rear of the hotel so was a very quiet room. The food at breakfast was really nice and plenty of it, so felt good value. The staff were helpful and polite. The hotel is a great location for exploring Ghent being a 5 minute or so walk from the Cathedral, Belfry etc. I would definitely stay in this hotel again, it was a very enjoyable stay."