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"Tranquility, the view, and the hospitality and service of the staff in the resort. Quite far from city centre, but expensive food (though the food in Pantai is good & worth the money paid) and a lot of mosquitoes and lizards in the property. The state and condition of the furnishing and villa could have been maintained better, but otherwise had a memorable stay in the property. "

"The property had a lively feel, yet I also felt like I could find a quiet spot to relax whenever I wanted one, whether on the beach, near the pool, or in the other public areas. Beriana at the front desk was amazing! She helped me arrange a car service to the boat terminal for a speedboat to Batam Island for the following day. She recognized and greeted me warmly when I went to check out and meet the driver, and that meant a lot to me. The external car service (driver Khalid) was wonderful. Special thanks to Benny at the pool as well! I live thousands of miles away but really hope to return to Bintan someday. The staff and others I met were a huge part of that!"

"Rooms are clean and comfortable. The grounds are well maintained and the surroundings are quite beautiful. There are only two dining choices on weekdays and there many things to do during the day as the city and towns are not close and there are no interesting places to visit nearby. It's great if you want to sit around the pool all day, but not if you want to get out and see things."

"Nil"

"Just checked out today after a short getaway with my girlfriends. Room was neat and clean. Plenty of space even though there were three of us. Mira and her colleagues at front desk were friendly and warm. They even remembered our ferry departure timing and came to remind us during breakfast when the shuttle to the ferry terminal was arriving. Overall awesome stay!"

"The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel. Food wise Indonesian food is great and breakfast choices are many. View from the pool is amazing."

"Nice to spend good time with the family"

"The staff from the driver to the reception were phenomenal! It was not highly rated because it is an older villa, but for the price compared to other villas it is exceptional! Our driver Iskandar took us for lunch at a local place that was good and cheap. The reception offered to purchase belinjo chips for us at the market so we don't have to pay tourist prices. the property is close to Lagoi beach where there are cheaper local restaurants and cafes. The pool at the Signature villa is nice and big. There are also 2 bathrooms with 2 separate bathtubs and showers for our 2 bedroom villa. The cleanliness level could be improved, but all in all we had an enjoyable stay."

"Cockroach inside villa. Staff are friendly and helpful. But the property needs maintenance. "