View all photos for Premier Double or Twin Room (Deluxe)
Premier Double or Twin Room (Deluxe)
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Partial lake view
37 sq m
Sleeps 3
1 Queen Bed OR 1 Twin Bed
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
Highlights
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bathtub and shower
Lake view
37 sq m
Sleeps 3
1 Queen Bed OR 1 Twin Bed
View all photos for Family Suite
Family Suite
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Partial lake view
76 sq m
Sleeps 5
1 King Bed and 1 Twin Bed
View all photos for Executive Room
Executive Room
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Lake view
112 sq m
Sleeps 3
1 Queen Bed OR 1 Twin Bed
View all photos for Grand Double or Twin Room
Grand Double or Twin Room
Highlights
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bathtub and shower
Lake view
47 sq m
Sleeps 3
1 Queen Bed OR 1 Twin Bed
About the neighborhood
Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island, 29155
What's nearby
Lagoi Bay Lake - 8 min drive - 3.5 km
Bandar Bentan Telani Ferry Terminal - 8 min drive - 6.1 km
Plaza Lagoi - 9 min drive - 4.2 km
Lagoi Bay Beach - 9 min drive - 4.4 km
Laguna Bintan Golf Club - 11 min drive - 4.4 km
Restaurants
Hook On Fusion Grill Bar & Seafood - 7 min drive
Pujasera Lagoi - 9 min drive
Warung Yeah - 11 min drive
Kelong Mangrove Restaurant - 23 min drive
The Dining Room - 9 min drive
About this property
Grand Lagoi Hotel Bintan
Luxury family-friendly hotel near Plaza Lagoi
Located close to Lagoi Bay Lake and Lagoi Bay Beach, Grand Lagoi Hotel Bintan provides a poolside bar, a grocery/convenience store, and a rooftop terrace. Active travelers can enjoy amenities like archery and cycling at this hotel. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
Other perks include:
An outdoor pool and a children's pool, with sun loungers and pool umbrellas
Free self parking
A free area shuttle, bike rentals, and babysitting (surcharge)
ATM/banking services, tour/ticket assistance, and a porter/bellhop
Room features
All 133 individually furnished rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Bathrooms with separate tubs/showers and free toiletries
40-inch LED TVs with satellite channels
Wardrobes/closets, separate sitting areas, and electric kettles
Languages
Chinese (Mandarin), English, Indonesian, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free area shuttle
Free ferry terminal shuttle
Free self parking on site
Food and drink
2 restaurants
A bar/lounge
A poolside bar
Snack bar/deli
Restaurants on site
Bar7 Rooftop Bar & Grill
Grand Cafe
Things to do
Arcade/game room
Archery
Bicycle rentals
Billiards/pool table
Children's club
Children's pool
Gym
Karaoke
Outdoor pool
Outdoor pool (guest access)
Family friendly
Arcade/game room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Free area shuttle
Grocery/convenience store
In-room crib
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
3 meeting rooms
Outdoors
Garden
On a lake
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Rooftop terrace
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator (35 inch wide door)
Visual doorbell notification
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-width doorways
More
1 building
7 floors
Built in 2015
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
40-inch LED TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk chair
Individual furnishings
Laptop workspace
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 650000 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Rollaway bed fee: IDR 650000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.
Property Registration Number 9120208501841
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Swiss-Belhotel Lagoi Bay Bintan Hotel
Swiss-Belhotel Lagoi Bay Bintan
Grand Lagoi Hotel Nirwana Gardens Bintan
Village Resort Grand
Grand Lagoi Hotel Nirwana Gardens
Grand Lagoi Nirwana Gardens Bintan
Grand Lagoi Nirwana Gardens
Grand Lagoi Village
Village Resort Grand Lagoi
Grand Lagoi Hotel By Willson
Grand Lagoi Hotel Bintan Hotel
Grand Lagoi Hotel Bintan Bintan
Grand Lagoi Hotel by Nirwana Gardens
Grand Lagoi Hotel Bintan Hotel Bintan
Frequently asked questions
Does Grand Lagoi Hotel Bintan have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Grand Lagoi Hotel Bintan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Lagoi Hotel Bintan?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Grand Lagoi Hotel Bintan?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Grand Lagoi Hotel Bintan?
Check-out is at noon.
Where is Grand Lagoi Hotel Bintan located?
This family-friendly Bintan hotel is located by the ocean, within 3 mi (5 km) of Lagoi Bay Lake, Plaza Lagoi and Lagoi Bay Beach. Ria Bintan Golf Club and Chinese Temple are also within 20 mi (32 km).
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Grand Lagoi Hotel Bintan Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel.
Food wise Indonesian food is great and breakfast choices are many.
View from the pool is amazing.
The staff are nice and friendly… however hot water not working first night, then next consecutive 3 nights Air Conditioning stopped working.
Overcharged initially when checked in. Booked for family of 4, to be told at check in no bed for 4th person - additional charge required however they had breakfast included…..
Tracey
Stayed 4 nights in Jan 2025
6/10 Okay
Samarth
27 January 2023
Liked: Cleanliness
The property was clean and huge located in an isolated place far away from all the happening places
The internet was disruptive though food was not that great
Samarth
Stayed 1 night in Jan 2023
6/10 Okay
Bharat
7 July 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
The stay was ok, too noise many a times.
Breakfast options are limited.
Not much options of dining nearby.
Big Room size and comfortable bed. Breakfast provided.
Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance
Prefer to have soft fabric bedroom slipper instead of hard rubber ones.
Ai Feng
Stayed 1 night in Jan 2023
6/10 Okay
SSI
2 January 2023
Liked: Cleanliness, staff & service
Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds.
SSI
Stayed 2 nights in Dec 2022
8/10 Good
Eric
29 January 2023
Liked: Staff & service
The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs .
The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous.
Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids.
Third, breakfast buffet was very minimal and difficult to make choices out of the limited options.
We had a good rooms with negligible faults. Might consider to return if coming to Bintan
ABHalim
Stayed 2 nights in Dec 2019
8/10 Good
Verified traveler
16 December 2019
Liked: Cleanliness, staff & service
The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it!
We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced:
1. Not many things to do around the hotel
2. Breakfast options were not too great
3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).