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"The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel. Food wise Indonesian food is great and breakfast choices are many. View from the pool is amazing."

"It is a nice brand new hotel with very comfortable rooms surrounded by garden like landscape where you can walk or bike on a paved trail around a lake and the other green parks in this large resort. It would be nice to see some water sports on this calm and clear water lake. Breakfast is great! Lunch and dinner cuisines however should need some improvements. Good job Four Points!"

"The most hospitable and kindest hotel staff I’ve ever encountered. My family has been there twice and on the most recent trip, my toddler son fell sick. The hotel staff were so thoughtful and caring, sending a nurse to our room and accommodating requests for things like thermometers, ice for a fever pack, specially cooked congee etc. I am beyond grateful for their care and we can’t wait to return so we can enjoy the resort again. I also give top marks for their kids club and babysitters, as well as the quality of family friendly activities such as the free sea sport activities. The food at their Indonesian restaurant Rica Rica was consistently delicious - try their beef rending and satays. The Residence is truly a gem in Bintan!"

"Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday "

"It was a memorable experienced. Majestic and tranquil nature, Awesome amenities and pleasant staffs. Excellent."

"Nice to spend good time with the family"

"We enjoyed our 4D3N stay immensely; it was rustic, quiet, and simply beautiful. The staff are professional, helpful, and attentive. I had an accident and the GM personally attended to my needs. Got a car to send me to the resort clinic and back within the hour. The security is impressive, and this place is perfect for that peaceful getaway where you do not need to be stressed over small matters."

"Indigo @ Bintan Lagoi Beach is a newly opened hotel as of October 2024 and an absolute gem. There are some ongoing works as of December 2024 and the list of water related activities can increase. The main standouts are the amazingly designed rooms. Each is an ocean view with wood and island living themes. They are aesthetically pleasing and you’ll want to spend as much time in the room as much as the restaurant, pool and other areas. Getting around is easy and walkable. Bikes and buggies are available! We rode the bikes to and fro from our hotel room to the restaurant called Sugarbeats. The food is outstanding. We did not even need to leave the property once because of the quality and taste of the food. Recommended is the local Indonesian dishes where the chef excels in. Other fare options were good too! 5/5 will revisit!"

"The staff from the driver to the reception were phenomenal! It was not highly rated because it is an older villa, but for the price compared to other villas it is exceptional! Our driver Iskandar took us for lunch at a local place that was good and cheap. The reception offered to purchase belinjo chips for us at the market so we don't have to pay tourist prices. the property is close to Lagoi beach where there are cheaper local restaurants and cafes. The pool at the Signature villa is nice and big. There are also 2 bathrooms with 2 separate bathtubs and showers for our 2 bedroom villa. The cleanliness level could be improved, but all in all we had an enjoyable stay."