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"Great location and easy parking. Nice staff and clean room."

"This hotel is within walking distance to the canal, Otaru Station, dining options and the main shopping street. Breakfast is a great selection of local specialties. Staff are attentive and professional."

"Great amenities, walkable to downtown. Had everything we were looking for "

"Perfect base for ski trip with friends. Onsen was perfect and breakfast amazing. It is not the ritz but provides everything you need in a great location. Would go back"

"Don't worry about the bad reviews. We were a little skeptical, but this hotel has gotten their stuff together and I'm thinking the negative reviews may have been early on in their opening (or just complainers or competitors submitting reviews). My wife and I stayed here for four nights at the end of our trip (stayed in Hirafu for 9 nights prior to this hotel). This place was wonderful. All stays in Niseko are expensive in Winter but this one was one of the more affordable options in any of the four ski areas for two people. And it was perfect! The hotel is very nice and high-end, the staff are friendly and helpful as possible. Harry at the front desk was super helpful scheduling us a ride to a train station when we departed. The breakfast buffet was fantastic and the onsen was clean and has everything you need (indoor bath, outdoor bath, sauna, and cold plunge). The proximity to the lifts gives this hotel everything you need for a nice visit to Niseko. The Hanazono area is definitely the most luxurious and not too busy of lift lines. Highly recommend this hotel. "

"Onsen was heavenly."

"We really enjoyed our 4 day stay at Torifito. We had a double bunk bed room and there was enough space for our snowboard bags and luggage, plus the ski locker room to store our gear. Would recommend the breakfast buffet! Great value and delicious choices for everyone before hitting the ski hill! The onsen was lovely and relaxing and everything felt clean and tidy. We didn’t stay in the pod area but it seemed quiet and tidy when we passed by. Parking right out front and a big grocery store next door. "

"The Authent Hotel is a lovely hotel. I had a room on the top corner overlooking the street and it was spacious and nice. Very comfortable bed. Breakfast is traditional Japanese style, with a couple of options to choose from. I had a beautiful sashimi bowl, with miso soup and another dish I’m not familiar with. "

"Three blocks from the train station. Nothing to be upset about here for the price. "