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"Well located hotel right in front of the Otaru train station. Service is best in class. Onsen offers variety of choices including outdoors and indoors. 9 to 11 pm offers free ramen and ice cream. In the morning it offers free yogurt drink and welcome snacks. Little things add up to an unforgettable experience. My wife and daughter enjoy the stay very much. Also, it is 3 minute walk from fish market with lots of fresh seafood options. The whole town with many landmarks, museums, shops and restaurants, this is the ultimate #1 first stop in Hokkaido. We highly recomend this hotel for your stay in Otaru."

"What a beautiful experience. Thank you "

"Beautiful property and facilities with high-end finishes and design. Excellent food (breakfast) and good restaurants. Only downside is that there is no walkable "local" area to explore. The hotel is self-contained but isolated, and one needs to take the shuttle to Hirafu to be in town. That said, it was a wonderful place to ski in and out of, with fantastic service and amenities."

"Quite old hotel but the view from hotel very nice. Connected to malls. Aeon "

"2nd stay in this hotel. Last year stayed in the tatami room and this year stayed in the normal room. It is a smoke free hotel but they do have a designated smoking room at ground floor. Walking distance from JR station and canal."

"Clean"

"Spacious, lication, cleanliness, supportive staff, great shuttle service to slope. Can walk it 0.5mi away"

"Midtown Niseko was great. The staff were super helpful especially helping us with transit, picking us up at the Hirafu Welcome center, calling cab when we needed, etc. The hotel is just a little out of the super crowded areas. There is the free shuttles but we chose to walk most of the time into the busier restaurant area. It was about 15-20 mins in the cold and was doable with those shoe spikes (it’s very slick around here! And very hard to cross the road!) but hotel was perfect. Small rooms but really well appointed for staying organized with our tons of snow luggage and gear. Had convenient laundry too. Would def recommend! "

"Fantastic ski resort and onsen. Great professional English."