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"Stayed at Aratashi Minakami for 5 nights and it was incredible. The rooms are large and comfy. Spacious enough for 3 double beds and luggage! Our package came with breakfast and dinner and every meal was gourmet level. The private hot tub on the room balcony is a special touch and great for enjoying the sounds and view of the river below while soaking aching muscles after a day of snowboarding. Well down Aratashi Minakami team! I’ll be back again! "

"Special mention to Kimio-san, who was extremely friendly and helpful and spoke good English! Gave my main review earlier as this is my second booking that didn’t come with breakfast and dinner"

"Great value for money"

"Our stay was reasonably comfortable, except for a few small factors: 1. It’s a shame that they allow smoking in the rooms because we are non-smokers and smoke particles cannot be completely eradicated from the room even with a room humidifier and spray fragrance. So we could not be as comfortable as we normally would be had it been a non-smoking room. My request to the property is to create more non-smoking rooms to be available or completely eradicate smoking rooms, period! Because smokers can easily go outside the door and have a smoke. There’s no reason to smoke it up where they eat and sleep! 2. The fan in the bathroom is on 24 hours a day. When its the dead of winter and you’re freezing. It’s a very freezing cold shower if you wish to conserve hot water and not let the water running while you soap up. Then you have that fan running blowing cold air into the shower room. My request to the property is to change the fan so it can be operated by a switch. I know they want to cut down on the mold factor but for goodness sakes, part of the housekeeping job is to clean the shower and if they do that after every check out, there won’t be a chance for mold to grow. So no reason to have the fan on 24 hours a day without a switch to turn it off by the guests!! PLEASE DO BETTER! Robert Speaker"

"Absolutely amazing! Exceeded all expectations! Did not want to leave! "

"Great baths compare to some of the others "

"Great new hotel with good facilities and reasonable cost."

"The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel. "

"I really enjoyed my stay at Kashiwaya Ryokan. Although it was long to get to without a car, it was worth the travel. The 2 days there didn’t feel like it was enough time. I will return again for sure. The room was comfortable, the private onsen were beautiful and amazing. The kaiseki served at dinner were delicious and perfectly balanced. The traditional Japanese breakfast (there were Western styled breakfast and brunch at the cafe in Shima Onsen town) was incredible as well. I want to thank the dedicated staff members I interacted with during my stay. They were kind and patient. I don’t recall all their names but I want to thank Hitomi, Yuho and Andrew for their help. I will recommend this ryokan to my friends. "