Find Hotel with a Concierge in Kapalua, HI

"Everything you needed is there on the property. The only thing I wish they had was a shuttle bus. Unless you have transportation, you have to take a taxi. Other than that the concierge the staff were great. I did miss having Poi at the luau. "

"This was an amazing property and everything we were hoping for. The customer service was outstanding. We especially liked the tiki bar restaurant and server Wend-Orrie. Our room was very well stocked, and we were able to get clean sheets and towels within minutes of asking. The pools and property were very well-maintained and manicured. I would be hard-pressed to stay anywhere else after this wonderful experience."

"I liked everything except the dining service. The staff was unfriendly and rude. They should not work there.- they kept us in the bar in excess of 15 minutes even after 4 tables had been open We had to walk over to tell them that tables had been open. "

"Convenient location on the beach, friendly bar tenders at the restaurant, large clean room, and nice amenities."

"Very safe. It was gated with a lock code. Private. Clean. All amenities required. Extremely spacious. I was able to sit on balcony and watch the whales."