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"This place is only 7 min walk to the train and to all the local activities. Front desk very polite! The room was perfect for what I needed for a 3 day stay."

"Very nice and old style hotel, I loved it, all the furniture are kinda old, it is not a modern hotel, very original and historic building, very good location, and very nice front desk staffs "

"The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay). Room was well maintained and very clean. Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up. Reception staff were pleasant and helpful...

"Friendly and helpful staff"

"Nice rooms and friendly staff. "

"The hotel is old and funky. Rooms are adequate, but not as advertised. The room was advertised on Hotels.com as with a desk and WiFi in the room. It had neither and the Alessandra manager was very unapologetic nor helpful at all about these misleading claims. The hotel is also on the THIRD floor (not second floor) with NO Elevator. Not bad once you've moved in, but be aware of having to carry your luggage up three flights of stairs to your room. Staff, other than the manager, was friendly...

"The accommodation and staff were wonderful. "

"A convenient walk from the train station. We found the restaurants just off the Main Street. The bar and cafe behind was noisy til after 2:00AM. It would be a happening location for younger lodgers. "