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Hotel Palazzo Sitano

4.0 star property
Hotel with a full-service spa, a short walk to Via Roma

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Photo gallery for Hotel Palazzo Sitano

Bar (on property)
Lobby sitting area
Lounge
View from room
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Breakfast included
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Double or Twin Room, Non Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Comfort Double or Twin Room, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Frette Italian sheets, premium bedding, down comforters, minibar

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Frette Italian sheets, premium bedding, down comforters, minibar

Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Single Room, Accessible

Frette Italian sheets, premium bedding, down comforters, minibar

Basic Single Room, Accessible

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Map
Via Vittorio Emanuele, 114, Palermo, PA, 90133

What's nearby

  • Via Vittorio Emanuele - 1 min walk - 0.0 km
  • Quattro Canti - 7 min walk - 0.6 km
  • Teatro Massimo - 12 min walk - 1.0 km
  • Palermo Cathedral - 13 min walk - 1.2 km
  • Palermo Harbour - 5 min drive - 4.4 km

Getting around

  • Giachery Station - 3 min drive
  • Palermo Central Station - 12 min walk
  • Punta Raisi Airport (PMO) - 25 min drive

Restaurants

  • ‪Nni Franco ù Vastiddaru - ‬1 min walk
  • ‪Le Delizie di Cagliostro - ‬1 min walk
  • ‪La bottega del Mojito - ‬1 min walk
  • ‪Aja Mola - Trattoria di Mare - ‬2 min walk
  • ‪Gagini Restaurant - ‬2 min walk

About this property

Hotel Palazzo Sitano

Upscale hotel near Via Roma
Close to Quattro Canti and Teatro Massimo, Hotel Palazzo Sitano provides free full breakfast, a rooftop terrace, and a coffee shop/cafe. Indulge in a massage, Ayurvedic treatments, and a facial at the onsite spa. The on-site restaurant offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
Other perks include:
  • Self parking (surcharge), meeting rooms, and an elevator
  • Tour/ticket assistance, a 24-hour front desk, and a computer station
  • Free newspapers, a porter/bellhop, and coffee/tea in the lobby
Room features
All 86 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and down comforters
  • Bathrooms with rainfall showers and deep soaking tubs
  • 26-cm LCD TVs with digital channels
  • Balconies, free infant beds, and heating

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15.00 per day)
  • Free offsite parking

Food and drink

  • Free full breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (915 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Ayurvedic treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 26-cm LCD TV
  • Digital channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15.00 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

CityLine Hotel
Hotel Palazzo Sitano
Palazzo Sitano
Palazzo Sitano Hotel
Sitano
TOP CityLine Hotel Palazzo Sitano
TOP CityLine Hotel Palazzo Sitano Palermo
TOP CityLine Palazzo Sitano
TOP CityLine Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo
Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo, Sicily
Hotel Palazzo Sitano Hotel
Hotel Palazzo Sitano Palermo
Hotel Palazzo Sitano Hotel Palermo

Frequently asked questions

Is Hotel Palazzo Sitano pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Palazzo Sitano?

Self parking is available for EUR 15.00 per day. There is free parking nearby.

What time is check-in at Hotel Palazzo Sitano?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Palazzo Sitano?

Check-out is at 11 AM.

Where is Hotel Palazzo Sitano located?

Located in Palermo Historical Center, this spa hotel is within a 5-minute walk of Via Vittorio Emanuele and Via Roma. Quattro Canti and Teatro Massimo are also within 15 minutes. Palermo Central Station is 12 minutes by foot and Palermo Palazzo Reale-Orleans Station is 20 minutes.

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Hotel Palazzo Sitano Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 331 out of 915 reviews
Rating 8 - Good. 392 out of 915 reviews
Rating 6 - Okay. 110 out of 915 reviews
Rating 4 - Poor. 46 out of 915 reviews
Rating 2 - Terrible. 36 out of 915 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vasiliki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Stayed 3 nights in Jul 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. WiFi was spotty.
Stayed 3 nights in Jul 2022

10/10 Excellent

Zena

Liked: Staff & service, property conditions & facilities, room comfort
Love Palermo
Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received. Would recommend for sure and would return.
Stayed 2 nights in Jul 2022

6/10 Okay

Meredith

Liked: Staff & service
Disliked: Property conditions & facilities
The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.
Stayed 2 nights in Jul 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Palazzo Sitano
The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay). Room was well maintained and very clean. Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up. Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way). We would go back..
Stayed 2 nights in Oct 2022

2/10 Terrible

Johnnie

Liked: Staff & service, property conditions & facilities
Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem.
Stayed 1 night in Jul 2022

6/10 Okay

Roberto

Disliked: Amenities, property conditions & facilities
In zona ZTL, bagaglio non recuperato dal personale. Segnalato guasto alla cassaforte, dopo due giorni ancora non funzionante. Wifi praticamente inutile. Infissi da cambiare senza perdere tempo...
Stayed 2 nights in Sep 2022

8/10 Good

Barend

Stayed 1 night in Sep 2022

8/10 Good

Gwenaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’emplacement de l’établissement, la propreté de l’établissement, Le petit déjeuner simple avec des produits locaux et inclus , le personnel de la restauration, ainsi que dans les étages , très bonne qualité prix par rapport à l’offre , Belle salle de bain, grande douche ( voir à refaire les joints )
Stayed 1 night in Aug 2022

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bel établissement, en plein centre ville
Stayed 2 nights in Jul 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement top sur rue piétonne animée avec bars et restaurants. Chambre suite avec balcons très agréable; literie confortable. Petit déjeuner convenable. Bar de l hôtel impersonnel et cher. Très bon séjour
Stayed 2 nights in Jul 2022

10/10 Excellent

Davide

Stayed 2 nights in Jul 2022

8/10 Good

Riaz

Liked: Staff & service, room comfort
The hotel staff were excellent with us, friendly, offering advice and suggestions. The location was great for basing yourself in Palermo old town.
Stayed 4 nights in Jun 2022

10/10 Excellent

massimo

Stayed 1 night in Jun 2022

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, room comfort
Noisy and no aircon
Great location at the main street. Unfortunately our room was facing this street and with party every night we didn't get much sleep. The doors/windows could really be improved to reduce the noise. Air conditioner was not working and the staff didn't really care about it. The room was big and with a nice bathroom and balcony. Our double bed was really two single beds. Fridge/minibar was not really cooling much. Breakfast was okay but nothing too special.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very well situated on main street, train station is in walking (longer walk) distance.
Stayed 3 nights in Apr 2022

10/10 Excellent

Paolo, genova

Liked: Staff & service, amenities
Letto comodo e camera ampia e silenziosa.
Stayed 2 nights in Apr 2022

8/10 Good

Gino Fausto, Bergamo

Liked: Staff & service, property conditions & facilities
Ottima posizione, colazione abbondante e meritevole.lo consiglio assolutamente
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel, dark room
Friendly staff, great location, but room a bit dark with small window facing a close by building.
Stayed 3 nights in Mar 2022

8/10 Good

Jorge, Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is Friendly
Stayed 1 night in Mar 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto
Bellissimo hotel in pieno centro a Palermo. Non abbiamo avuto bisogno di usare i mezzi pubblici perché era tutto raggiungibile a piedi. Personale eccellente. Benedetta la receptionist ci ha accolto come a casa, dandoci consigli su cosa fare e dove mangiare. Camere spaziose e pulite. Colazione abbondante e di qualità. Assolutamente consigliato!
Stayed 2 nights in Mar 2022

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo centrale, nel centro storico di Palermo in una delle vie più importanti e vicino al porto. Personale gentile.
Stayed 1 night in Mar 2022

2/10 Terrible

Rudolf

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns für dieses Hotel entschieden, weil wir einen Wellness-Bereich wollten und wir waren enttäuscht, als wir ankamen, dass der Wellnessbereich nicht geöffnet war ( entgegen der Beschreibung). Wir hatten eine Junior Suite gebucht und es war ein Superior-Zimmer mit 2 Räumen ohne Trenntür. Das Möbiliar alt und der Boden sehr Renovationsbedürftig. Die Kategorie des Hotels erreicht höchstens 3 Sterne. Das Frühstück sehr einfach und das Personal unaufmerksames und unfreundlich. Das Internet hatte sehr schlechte Verbindung. Das Fernsehen hatte nur Italienische Sender. Wenn der Wellnessbereich nicht in Betrieb ist sollte dies unbedingt den Kunden im Voraus informiert werden, respektive auf der Webseite vermerkt sein (wie bei vielen anderen Hotels). Wir werden das Hotel niemals weiter empfehlen. Wir waren sehr enttäuscht!!!
Stayed 4 nights in Feb 2022