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Hotel Palazzo Sitano

4.0 star property
Hotel with a full-service spa, near Teatro Massimo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palazzo Sitano

Bar (on property)
Lounge
Lobby sitting area
View from room
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Double or Twin Room, Non Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Comfort Double or Twin Room, Non Smoking

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Frette Italian sheets, premium bedding, down comforters, minibar

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Frette Italian sheets, premium bedding, down comforters, minibar

Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Single Room, Accessible

Frette Italian sheets, premium bedding, down comforters, minibar

Basic Single Room, Accessible

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Via Vittorio Emanuele, 114, Palermo, PA, 90133

What's nearby

  • Via Vittorio Emanuele - 1 min walk
  • Via Roma - 4 min walk
  • Quattro Canti - 7 min walk
  • Teatro Massimo - 12 min walk
  • Palermo Harbour - 5 min drive

Getting around

  • Giachery Station - 3 min drive
  • Palermo Central Station - 12 min walk
  • Punta Raisi Airport (PMO) - 25 min drive

Restaurants

  • ‪Nni Franco ù Vastiddaru - ‬1 min walk
  • ‪Le Delizie di Cagliostro - ‬1 min walk
  • ‪La bottega del Mojito - ‬1 min walk
  • ‪Aja Mola - Trattoria di Mare - ‬2 min walk
  • ‪Gagini Restaurant - ‬2 min walk

About this property

Hotel Palazzo Sitano

Upscale hotel near Teatro Massimo
Located close to Palermo Harbour, Hotel Palazzo Sitano provides free full breakfast, a rooftop terrace, and a coffee shop/cafe. Indulge in a facial, a massage, and Ayurvedic treatments at the onsite spa. The on-site restaurant offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
Other perks include:
  • Self parking (surcharge), tour/ticket assistance, and a front-desk safe
  • Luggage storage, a porter/bellhop, and free newspapers
  • Meeting rooms, a TV in the lobby, and a 24-hour front desk
Room features
All 86 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and down comforters
  • Bathrooms with rainfall showers and deep soaking tubs
  • 26-cm LCD TVs with digital channels
  • Balconies, free infant beds, and heating

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15.00 per day)
  • Free offsite parking

Food and drink

  • Free full breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (915 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Ayurvedic treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 26-cm LCD TV
  • Digital channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15.00 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

CityLine Hotel
Hotel Palazzo Sitano
Palazzo Sitano
Palazzo Sitano Hotel
Sitano
TOP CityLine Hotel Palazzo Sitano
TOP CityLine Hotel Palazzo Sitano Palermo
TOP CityLine Palazzo Sitano
TOP CityLine Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo
Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo, Sicily
Hotel Palazzo Sitano Hotel
Hotel Palazzo Sitano Palermo
Hotel Palazzo Sitano Hotel Palermo

Frequently asked questions

Is Hotel Palazzo Sitano pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Palazzo Sitano?

Self parking is available for EUR 15.00 per day. There is free parking nearby.

What time is check-in at Hotel Palazzo Sitano?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Palazzo Sitano?

Check-out is at 11 AM.

Where is Hotel Palazzo Sitano located?

Located in Palermo Historical Center, this spa hotel is within a 15-minute walk of Via Vittorio Emanuele and Teatro Massimo. Garraffo Fountain and Oratorio di San Lorenzo are just steps away. Palermo Central Station is 12 minutes by foot and Palermo Palazzo Reale-Orleans Station is 20 minutes.

Hotel Palazzo Sitano Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 331 out of 915 reviews" "
Rating 8 - Good. 392 out of 915 reviews" "
Rating 6 - Okay. 110 out of 915 reviews" "
Rating 4 - Poor. 46 out of 915 reviews" "
Rating 2 - Terrible. 36 out of 915 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Palazzo Sitano
The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay). Room was well maintained and very clean. Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up. Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way). We would go back..
Stayed 2 nights in Oct 2022

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. WiFi was spotty.
Stayed 3 nights in Jul 2022

2/10 Terrible

Johnnie

Liked: Staff & service, property conditions & facilities
Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem.
Stayed 1 night in Jul 2022

10/10 Excellent

Zena

Liked: Staff & service, property conditions & facilities, room comfort
Love Palermo
Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received. Would recommend for sure and would return.
Stayed 2 nights in Jul 2022

6/10 Okay

Meredith, Springfield

Liked: Staff & service
Disliked: Property conditions & facilities
The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.
Stayed 2 nights in Jul 2022

10/10 Excellent

Vasiliki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Stayed 3 nights in Jul 2022

8/10 Good

Riaz

Liked: Staff & service, room comfort
The hotel staff were excellent with us, friendly, offering advice and suggestions. The location was great for basing yourself in Palermo old town.
Stayed 4 nights in Jun 2022

8/10 Good

declan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel, dark room
Friendly staff, great location, but room a bit dark with small window facing a close by building.
Stayed 3 nights in Mar 2022

8/10 Good

Jorge, Sanford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is Friendly
Stayed 1 night in Mar 2022

8/10 Good

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel service was wxcellent and very friendly. However, I have found a sceleton of a mouse on my balcony and i would have expexted some kind of recompnsation for luck of i fection contro especially that mu 1 year old daughter was playing there
Stayed 3 nights in Jan 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

may

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre palazzo
Very well placed hotel. Its clean and the bed are large and comfortable. Breakfast was OK with scrambled eggs and bacon as well as the usual pastries and deli things.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in central Palermo
The hotel is very comfortable but some services not working because of COVID. The night manager was extremely helpful and spoke great English (morning staff don't) and was one of the most professional hotel managers I've met- any small problem he tried to fix. It's right in the centre of Palermo. I would reccomend it here
Stayed 3 nights in Nov 2021

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Spacious room, central location and good breakfast. What else can you ask for?
Stayed 2 nights in Sep 2021

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel and stuff for the price
Fantastic value for money in a great location. Really nice bed and shower. Very kind staff both at front desk and breakfast. I’d go back
Stayed 1 night in Sep 2021

10/10 Excellent

jean-luc

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great price.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2021

8/10 Good

Frits

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

BerniWilliams, Exeter, England.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good place to stay. We booked what we thought was the best room in the hotel seemingly with paintings on the ceilings. No such luck! Ultimately, the room was adequate but far from special. Front desk staff were really helpful and attentive. However, no mention of our 10 euro food and beverage credit. Centrally located so close to everything you're likely to want to see. Good breakfast options.
Stayed 1 night in Sep 2020

10/10 Excellent

Lucky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Lidija

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet but noisy
The hotel ia situated in the best possible location, at the start of the pedestrian zone. We were travelling by car and the hotel offered us a service for parking our car against payment in a parking garage. The breakfast was in the COVID atmosphere (served fully), but was very pleasant and the choice was quite big. The only huge negative thing are the windows in the room. Our room overlooked the main street (which was charming at first), but the windows do not close completely and the noise in the room diring the night was really disturbing. We fall asleep somewhere round 2am, as the street below us got quieter. So, if you choose this hotel, you definitely won't be disappointed, but be sure to ask for a room overlooking inner court.
Stayed 1 night in Jul 2020

4/10 Poor

Eoin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Forgettable
People were generally friendly at the hotel but a lot of negatives: - Breakfast was pretty awful - I paid for a superior room but the beds were pushed together to make a queen size, no padding to bridge the gap however - Regardless, I had back pain after each sleep, the bed was not at all comfortable - Parking rates are extortionate. On Hotels.com it says free, the hotel quoted 15-20 euro despite there being off-street parking for free nearby..
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in great location with all the sights within walking distance. The staff was very kind and helpful
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020