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"The Lotte Arai Resort exceeded all of our expectations on our recent 2 day getaway to the mountains. We only learned about this resort because it was affiliated with the Ikon pass, but we will certainly return for our next snow adventure in Japan. The location was beautiful and less than 2 hours from Tokyo by shinkansen. There was a convenient hotel shuttle that provided door to door service from Joetsumyoko station to the hotel. The check in process was flawless. We stayed on the 5th floor of the Lodge building in the most spacious hotel room I've ever encountered in Japan. The beds were extremely comfortable and the room conveniently connected to our kids room next door. Restaurant reservations were a snap to get online. The Japanese restaurant AKIRA had both an extensive Japanese buffet for breakfast and a tasty local set menu for dinner. Restaurant HA NOI was fine but not up to US standards for Vietnamese food. The ski/snowboard rental process was quick and easy. We were able to reserve snowboard lessons online without difficulty, and our friends were able to join the group lesson with only 1 days prior notice. The Village Station food court had modern Japanese standard fare that hit the spot after a busy morning on the slopes. There were so many other nice details provided at Lotte including: the Christmas Market where we had a nice Irish Coffee, the Christmas Cake, the pool table and darts, and best of all, the Onsen."

"Highly recommended for its atmosphere and onsen"

"Hotel was situated very close to Happo one, though it was a little bit of an uphill slope going back. Rooms were clean and surprisingly spacious."

"Rooms were clean and beds were good for sleeping after a good day skiing. Breakfast was also great. "

"the man running the place is just lovely. he spoke the best english of anyone we met while in japan for two weeks and was super friendly. every morning the breakfast was a little different, he drove us to the bus station at the end of our trip, and he was always available for questions and advice. the private onsen (hot tub) was excellent after a day on the slopes and all in all it had a more bed and breakfast vibe. it’s a 10 minute walk to echoland (restaurants) and a 20 minute bus ride to happo one ski lifts"

"We loved our stay at the Hakuba Marriott! It had a great gym, the in room onsen was perfect after a day on the slopes and the staff were so friendly. It was walkable to the main drag and provides a shuttle to the ski resorts right out front. It was nice to come back and enjoy a drink at the bar after dinner. We cannot wait to stay here again!"

"Super friendly and gracious staff, AMAZING breakfast, onsen, sauna, and laundry downstairs, close to bus stop, and free shuttles "

"Rooms are a little small. Location fantastic. In the heart of eco land. Next to shuttle and dinning options. Own bathroom and kitchen "