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"The staff and service are very professional, kind, and very patient with my lack of Japanese fluency. It occurred to me within the first few minutes at the property that it wasn't clearly described as a pet [friendly] hotel with many accomodations for our four legged friends. There's nothing wrong with this, I love pets but was not expecting this as it was not very clear when booking through Expedia. All said, the property was very clean but dated and the rooms/beds fell short on comfort. The...

"Parking is very easy. Staff is very nice."

"Free parking available. Breakfast also very nice. Staff friendly and helpful. Just the hotel quite old."

"We had a Japanese style room with a private hot spring tub in the courtyard. Room was clean and spacious. The hot spring temperature is just perfect and enjoyable. We arrived very late to the hotel and missed our dinner. The breakfast was served in our room by two very friendly Japanese ladies. Staff speak very very little English but they use an interpreter online to assist guests. They provide courtesy shuttle to the train station."

"スタッフの対応やお食事は良かったと思いますがお風呂や部屋の清潔度が気になりました。"

"what to stay there long time. This hotel has all the comforts. Large rooms. Staff is wonderful"

"Excellent location, highly recommended "

"Japanese style hotel with tatami rooms and shared baths and toilets. Very well appointed, large rooms, very pleasant. All new fittings. Access is via stairs only. Beautiful location away from main road. Restaurants and convenience stores on main road, 2 minutes drive away."