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"Very convenient being so close to the airport. Surprisingly quiet, too. Safe was extremely helpful with a mailing issue I had."

"Our first trip to Japan and pleasantly surprised to have stayed here. Beautiful and very clean. Staff was excellent with all of our needs. Rooms were large and very clean. Free shuttle bus was large,clean and the driver helped with my husbands wheelchair as well as our luggage. Would definitely stay again. "

"Staying here was a delight."

"This is an awesome hotel! It's very clean, in a great location, and many more! "

"This is an amazing hotel with great facilities. We use the public bath and message service, really great."

"Airport shuttle service makes it easy for an overnight stay. Excellent buffet style breakfast is a perfect start if the day! "

"The service was outstanding and the room was big and comfortable!!"

"Perfect"

"Thank you to all staff at the Hotel Gracery Ginza for a wonderful week long stay. We had 3 bookings for that week and asked if we could stay in the same room without checking in and out. The friendly staff at the front desk looked into it and since all our bookings were in the same category room they combined the reservations to one so that we could just check in once for the whole week. We loved that the staff were very attentive to our needs such as lending us an extra lamp for the room. We also loved the snack station with coffee juice and Japanese snacks in the lobby. We highly recommended your hotel when we got back home to our friends who are thinking of visiting Tokyo in the near future. "