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"Lovely as normal "

"We were very well looked after."

"All staff were brilliant especialy Kyle behind the bar and the two young lady's at breakfast nothing too much From check in to check out very professional "

"Amazing place. Stayed overnight - room was lovely and loved the little touch of the Otter doorstop. Nice selection of tea with proper milk in the fridge. And the food was just amazing "

"We recently stayed at the North Lakes Hotel & Spa as a stopover on our journey from Scotland to England, and it was a fantastic experience. The hotel itself is beautiful, with a warm and welcoming atmosphere, and the family room was perfect for us. The children were thrilled to find named biscuits and their own welcome packs waiting on arrival – such a thoughtful touch! One of my personal highlights was the fresh milk machine just outside our room, which made bedtime bottles for the kids super easy. The room was spacious, tastefully decorated, and catered really well to our family’s needs. While the hotel was incredibly child-friendly overall, we did find the restaurant a bit tricky – it was lovely but hard to get a reservation, and it didn’t feel quite as geared towards families as the rest of the hotel. That said, we would absolutely return and highly recommend it for anyone travelling with children – it made our long journey so much more enjoyable and comfortable."

"Everyone was so kind, and I can't wait to see what they do with the improvements! I will be back."

"We were in a lovely quiet room on the 3rd floor, the staff on the desk were very pleasant & chatty. So handy for parking & entertainment "

"Great place, lovely hospitality, and catered very well for a gluten free breakfast "

"Annual trip to Penrith for business and where possible we always stay here, excellent service and ever friendly staff"