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"Great location, friendly and helpful personnel, nice and clean rooms, and wonderful breakfast buffet in scenic dining room."

"Didn't stock up the tea coffee supplies in the room."

" Beautiful hotel so close to the train station. Loved it. "

"The hotel is beautiful and I was lucky to get a room right on the canal with a great view. The rooms were well decorated. The only thing I didn't like was the restaurant - there are so many Italian restaurants in that area and this one is supposed to be essentially a new spin on classics but the best part about my meal was the bread - and that's because bread is always good."

"Excellent service, my second and not last time at this beautiful well-located place Really good quality breakfast and fantastic staff. Nice SPA and work-out area"

"Some renovations at the moment in lobby but general overlook is very good "

"I have been to Hamburg a few times, and this hotel always catches my eye. The name is actually special to me. This trip, I decided to spend a few nights here. The stay was amazing. The check in was quick and the receptionist was super helpful with the layout of the hotel. I had help getting my bags to my room, which was more than helpful. I love the mini bar, well stocked. The room was spacious and the bed comfortable. I loved to wake up and see the city, before heading out for my day. I felt safe the whole time too. It was walkable from the train station and to the city for shopping. Next time I am in Hamburg, I will be sure to book here again. "

"The hotel is beautifully kept, staff are very attentive and the location on the lake is fabulous and our room had an excellent view over the lake"

"Great rooms and very comfy bed. "