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"Great hotel friendly staff. A little gem "

"Staff at reception, restaurant and also breakfast were all amazing. Housekeeping also came to make a bed up after a room change and was lovely and friendly. Whole place was immaculate. Spa was busier than we would’ve liked so struggled for a sunlounger, room was too warm too."

"A beautiful hotel. The staff were great, nothing too much trouble. Room was perfect, clean, spacious, complimentary drinks and snacks. Reception smelt lovely when you entered 😄 only 10 mins walk into the centre of historic Chester. Would definitely stay here again 👍"

"Brilliant staff "

"The lady on reception was extremely helpful and welcoming. "

"Great location in middle of Chester City Centre Really helpful and friendly reception staff Decor is in need of updating but hotel is clean Plenty of choice at breakfast and the restaurant staff couldn’t have been more pleasant and helpful"

"Excellent location and facilities, fair prices in the bar. "

"The location of the hotel was perfect for a Christmas shopping weekend, Christmas market was in an easy walking distance.."

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