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"Fantastic stay! Staff were great and the room was immaculate!"

"At first I couldn’t find a way out to road. No sign ‘Exit’ enable me to drive out easily especially when it was dark. It was almost impossible to close the blind in bathroom. I couldn’t dare to stand in bath naked in front of window where residents or staff could see me. I just managed to reach blind cord using my finger tips as the the cord was 2/3rd way up the window in Room 5. Short people, like my partner, couldn’t reach it at all unless he climbed onto window sill - no way as he was 85 years old. Blind should be left diwn at our arrival. Bathroom apart from blind was good but poor designed and not good for safety as there was no grab handle in bath area. My partner again couldn’t use bath/shower as due to his age he has poor balance. I found it uncomfortable to use the shower as my face had to be close to wall at bath end because the shower head was too short to wall so I was unable to relax under the shower due to curved bath end. Apart from these problems our stay was enjoyable. Staff were so lovely with very good attitude to Deaf people like us. We enjoyed the stay. "

"Very nice hotel, and good spa facilities. Very clean throughout. The Lakes Restaurant, and adjacent lounge also very nice with friendly & professional staff."

"Was great option close to work to stay instead of long journeys"

"Very convenient for Lakeside, although not walkable. Great free parking. I will stay again"

"Clean, modern hotel, with friendly helpful staff. Food and drink are expensive, and somewhat lacking in choice, but well cooked."

"Excellent."

"Brand newly refurbished room and very helpful staff"

"My room was missing a kettle "