Find Hotel with a Concierge in Hayes

"Really nice hotel, friendly and helpful staff, great location. Just thought the bathroom could do with been tidied up. Would definitely stay here again"

"The location is amazing. Very close to the underground station. There are stairs to access the building (approx 8-12?) so if you have mobility issues it might cuz a problem. The hotel is a maze and the elevator is very small. The rooms are also quite small as well. The breakfast was absolutely wonderful and definitely worth adding to your stay. If you don't mind the small inconveniences (small rooms and stairs) it is a great hotel in a very safe and great location. I would stay here again if I was returning to London. The gym was also very nice. It does have a very small fridge if you are looking for a fridge. "

"Everything was great "

"Friendly staff, clean rooms and other public areas. We used the swimming pool and sauna with no issues. My only negative would be the lack of sinage for the stairs from the upper floors (rooms). Lifts seem to take forever and locating the stairs wasnt as easy as it should be."

"Clean room, pleasant staff. Had a problem with the built-in hairdryer, but a new one was provided straight away."

"Great hotel, good location. Breakfast buffet was busy but we’ll run with good food. I’d definitely stay here again."

"We had an excellent stay here. The staff were very kind to my 5 year old daughter, even gifting her a teddy. The room was clean and the beds comfortable. We would come back and stay again. "

"excellent "

"The location is fantastic. Close to everything. Couple blocks to theatres. Always felt safe no matter time of day. Stayed in a single room and it was perfect. "