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"I was impressed with how clean the rooms were. Staff was so professional and knowledgeable. I will definitely stay there when I come back. "

"No.1 Hotel"

"Good: - Very clean, exceptional views of harbor with the curved windows. The other room with bay views and balcony was also quite nice! - right near Minatomirai metro station - super clean and upscale - concierge staff was helpful in making dinner reservations since we didn’t have a tel number It’s about a 15m walk to Sakuragicho station but there are 2 Pokémon manhole covers you can spot along the way which is fun! The bed was comfy and large (king), the tub was huge, and they are eco friendly!"

"Across the street from Sakuragicho station, two blocks to Minatomirai shopping complex, and there is a walkway across the Tama river to Worldporter complex. Room was larger than typical Japanese hotels."

"Loved it!"

"clean and relaxing hotel with plenty food options in walking distance. Wish parking was a little more convenient but overall great experience and will definitely stay again!"

"Lovely hotel, lovely staff. Breakfast was great, lots of choice. My wife is a vegetarian so not quite as good a choice as it was for me.but still good. Hotel views are amazing. Close to Sakuragicho station and Minatomirai station. Yokohama is so underrated. As far as I'm concerned keep it that way. It's part of its charm. Would love to go back. Would definitely stay at this hotel again."

"We always stay here when we have to get on or off the Shinkansen as it is not too far. The variety of dining and shot options also make us want to stay here and it is not as chaotic as in Tokyo city centre or Shinjuku. We prefer this place as it is easily walkable to the shops and dining places we often go to as we know what we're getting. The staff are always friendly by and approachable. We also like the fact that when we request extra pillows they sent them right away. In other hotels, we are asked to come and get the pillow/s ourselves which is not so bad but the service at Prince Hotels are great usually. This is one of our fave hotels. Although our room with double beds was not as spacious as in similarly priced accommodation, we find it cater to our needs very well "

"The lighting around the hotel area isn't that great out on the streets after 11pm... As usual, the spa area can be kept cleaner and not full of hair and stuff around. Could make the spa smell nicer would be great. The pay parking machines weren't working well... Couldn't pay with my credit card. So annoying. Needs to be upgraded or fixed. Allow other methods of payment would be nice. Elevator service needs to improve. Always crowded and busy. "