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"Excellent and friendly staff, always eager to help with any questions. Shuttle is great. Loved that the ski rental shop is right in the hotel. I wish the hot springs was a bit bigger and had more amenities but it was a nice way to relax after a day of skiing. The bar and restaurant is not open during the day which we didn’t realize. All in all a great hotel though."

"Just an incredible experience! We will be back! "

"The Owner is super nice and helpful. The rooms are cozy and warm, and the bathroom facilities very clean. Great place to stay : )"

"The resort was first class. We loved the Onsen which they had both private and public. They had no restrictions on Tattoos. The breakfast was great and we saved a lot of money on dinners since they had free wine, soups, miso, udon, etc every afternoon. "

"Shane and team made it a very pleasant experience, great accomodation"

"J"

"Amazing, has to be the best place to stay in Hakuba"

"Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift. "

"Great location with amazing staff "