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"This is a lovely new hotel, very helpful friendly staff and one of the very best Onsens we’ve experienced in Japan (this is my third trip). Really fantastic- new, clean, three pools- outstanding. The hotel is 35 minutes S of Hakuba by car and an hour by shuttle bus, and the shuttle only runs to and from once per day so without a car you don’t have many options. Omachi, the nearest town is a fairly long walk. Recommend having a rental car if you stay here. "

"The staff were very helpful, beyond the expectations even with the language barrier they try to help out. Clean hotel and quiet. I would recommend to stay in this hotel "

"Beautiful property with professional and friendly staff. Close to restaurants. Preferred to catch bus or taxi to Iwatake and to Tsugaike instead of going to Happo One and Hakuba 47"

"The room with private Onsen Bath was AMAZING!! Definitely will so it again. "

"I am already planning to come back to this property for LNY 2026!! It was everything I could have wanted for a quiet and relaxing yet exciting first ski trip to Japan! The place has this 1980s charm while having modern heating and toilets. Slope side to iwatake! Buses take you to all the other mountains. The onsen was heaven after a gnarly day on the slopes. The outdoor hot tub was incredible with the fresh snowfall. Breakfast was filling and typical Asian style (as a western living in Asia 12 years it doesn’t bother me) yet had some western items for those that can’t try something new. My only complaint is that it wasn’t near a lot of restaurants or downtown and if it was heavy snowfall you weren’t going anywhere at night. Also the pillows were very tradition Japanese and extra firm. I’m a softie girl myself but honestly I managed! Can’t wait to return!"

"We loved the hotel and thought that the neighborhood was absolutely beautiful. The hotel was impeccably clean and the staff were so nice! "

"The lovely host is what makes this stay excellent! "

"Amazing service and staff. The facility is a little dated but otherwise very clean and well-maintained."

"Amazing guest services"