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"Excellent and friendly staff, always eager to help with any questions. Shuttle is great. Loved that the ski rental shop is right in the hotel. I wish the hot springs was a bit bigger and had more amenities but it was a nice way to relax after a day of skiing. The bar and restaurant is not open during the day which we didn’t realize. All in all a great hotel though."

"The Owner is super nice and helpful. The rooms are cozy and warm, and the bathroom facilities very clean. Great place to stay : )"

"Our stay was nothing short of amazing. The hosts were some of the most thoughtful and accommodating people we’ve ever met, always going the extra mile to ensure we were comfortable—including offering lifts whenever we needed them. Their kindness and hospitality truly made our trip special. The lodge itself was perfect in every way. The beautiful log house was spotless, well-maintained, and set in a fantastic location. It had everything we needed for a relaxing and enjoyable stay. If you’re looking for a place in Hakuba with exceptional hosts and a cozy, welcoming atmosphere, this is the one. We can’t wait to return!"

"The resort was first class. We loved the Onsen which they had both private and public. They had no restrictions on Tattoos. The breakfast was great and we saved a lot of money on dinners since they had free wine, soups, miso, udon, etc every afternoon. "

"Shane and team made it a very pleasant experience, great accomodation"

"Great location next to Goryu ski resort. Easy to get to Echoland nd other ski resorts on the bus services. Staff were very friendly and helpful."

"J"

"Amazing, has to be the best place to stay in Hakuba"

"Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift. "